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Service Technician, HVAC
Progress Residential®. Inspect, troubleshoot, diagnose, and repair HVAC systems in Progress Residential single-family rental homes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HVAC system inspection, troubleshooting, and repair, alongside a strong commitment to customer service and adherence to safety regulations. Proficient in performing maintenance across various residential systems, ensuring compliance with EPA and OSHA standards.
Highest-signal resume keywords
HVAC System RepairEPA CertificationGeneral Service and MaintenanceElectrical and Plumbing RepairCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HVAC TroubleshootingPreventive MaintenanceElectrical RepairPlumbing RepairDrywall RepairCarpentryPaintingDuct Distribution SystemsWater Heater RepairAppliance Repair
Soft Skills
Organizational SkillsCommunication SkillsInterpersonal SkillsEthical ConductAbility to Work Under Pressure
Tools & Technologies
Handheld ComputersMicrosoft OfficeBasic Tools for Residential Service
Certifications & Qualifications
EPA CertificationValid Driver's License
Industry Keywords
OSHA RegulationsSafety StandardsResidential ServiceProperty MaintenanceService Requests
About the role
Key responsibilities & impact- Inspect, troubleshoot, diagnose, and repair HVAC systems in Progress Residential single-family rental homes
- Provide outstanding customer service and represent Progress Residential professionally
- Perform scheduled, unscheduled, and emergency preventive maintenance, inspections, and service requests
- Replace or modify equipment and systems as needed
- Maintain and repair electrical, plumbing, HVAC, appliances, irrigation, stairs, gates, fences, patios, railings, flooring, roofing, gutters, lights, ceiling fans, fireplaces, gas fixtures, doors, windows, locks, leaks, drywall, painting, and pool areas
- Diagnose advanced HVAC issues and repair or replace defective equipment, components, or wiring
- Report major repairs or replacements before spending funds
- Identify and immediately correct unsafe property conditions
- Follow company policies, procedures, and applicable state and federal regulations
- Uphold workplace safety standards and practices
- Complete service requests professionally and promptly
- Maintain regular attendance and punctuality
- Perform other duties assigned by the supervisor
Requirements
What you’ll need- High school diploma or equivalent required
- Minimum of 5 years’ experience in general service and maintenance (painting, plumbing, carpentry, electrical, drywall repair, etc.)
- EPA Certification Required
- Minimum 5 years’ experience providing routine maintenance, cleaning, inspection, and repair of warm air furnaces, air conditioners, duct distribution systems, water heaters, and related piping and electrical
- Own basic tools required to perform ongoing residential service
- Reliable transportation capable of safely transporting required materials
- Valid driver’s license in the working state
- Available for on-call service, weekends, and evenings as needed
- Knowledge of pertinent laws and EPA and OSHA regulations
- Working knowledge of Microsoft Office software
- Working proficiency with handheld computers such as smartphones or iPads
- Ability to lift 50 pounds and climb stairs repeatedly
- Ability to work under pressure and meet multiple tight deadlines
- Ability to interact professionally with residents, vendors, and contractors
- Strong organizational, communication, and people skills
- Honest, ethical, and able to handle matters confidentially
- Satisfactory background and drug screen required for employment
Benefits
Comp & perks- Performance-based bonuses
- Medical, dental, and vision insurance
- Parental leave
- 401(k) with company match
- PTO based on tenure
- 13 paid holidays
- 1 floating holiday
- Quarterly summits
- Town hall meetings
- Continuous training and professional development
- Collaboration, recognition, and team culture