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Service Technician III – HVAC
Progress Residential®. Inspect, troubleshoot and repair HVAC systems in Progress Residential single-family homes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HVAC system inspection, troubleshooting, and repair, with a strong focus on customer service and adherence to safety standards. Proficient in performing maintenance across various residential systems while ensuring compliance with EPA and OSHA regulations.
Highest-signal resume keywords
EPA CertificationHVAC System RepairGeneral Service And Maintenance ExperienceKnowledge Of EPA And OSHA RegulationsCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HVAC TroubleshootingElectrical MaintenancePlumbing RepairsAppliance RepairDuct Distribution SystemsWarm Air Furnace MaintenanceAir Conditioner RepairWater Heater MaintenancePreventative MaintenanceSafety Standards Compliance
Soft Skills
Organizational SkillsCommunication SkillsInterpersonal SkillsEthical ConductProfessionalism
Tools & Technologies
Handheld ComputersMicrosoft OfficeBasic Tools For Residential ServiceTransportation For Equipment
Certifications & Qualifications
High School DiplomaEPA CertificationValid Driver's License
Industry Keywords
Residential ServiceProperty MaintenanceSafety StandardsService RequestsEmergency Maintenance
About the role
Key responsibilities & impact- Inspect, troubleshoot and repair HVAC systems in Progress Residential single-family homes
- Provide outstanding customer service and represent Progress Residential professionally
- Perform scheduled, unscheduled and emergency preventative maintenance, inspections and service requests
- Replace and modify equipment or systems as needed or requested
- Perform maintenance and repairs involving electrical, plumbing, HVAC, appliances, irrigation, stairs, gates, fences, patios, railings, flooring, roofing, gutters, lighting, fireplaces, doors, windows, locks, leaks, drywall, painting and pool areas
- Diagnose advanced HVAC issues and repair or replace defective equipment, components or wiring
- Report major repairs or replacements before expenditures are made
- Identify and immediately correct unsafe property conditions
- Conduct business in accordance with company policies, procedures and state and federal regulations
- Uphold workplace safety standards and practices
- Complete service requests professionally and promptly
- Maintain regular attendance and punctuality
- Perform other duties assigned by the supervisor
Requirements
What you’ll need- High school diploma or equivalent required
- Minimum of 5 years’ experience in general service and maintenance
- EPA Certification Required
- Minimum 5 years’ experience maintaining, inspecting, diagnosing, troubleshooting and repairing warm air furnaces, air conditioners, duct distribution systems, water heaters, related piping and electrical
- Own basic tools required to perform ongoing residential service
- Reliable transportation capable of safely transporting ladders, hot water heaters, appliances and other required materials
- Valid driver’s license in the working state
- Availability for on-call service, weekends and evenings as needed
- Knowledge of pertinent laws and EPA and OSHA regulations
- Working knowledge of Microsoft Office software
- Working proficiency with handheld computers such as smartphones or iPads
- Ability to lift 50 pounds with ease
- Ability to climb stairs several times each day
- Ability to interact tactfully and professionally with residents, vendors and contractors
- Strong organizational, communication and people skills
- Honest, ethical and able to handle matters confidentially
- Employment conditional on satisfactory background and drug screen
Benefits
Comp & perks- Performance-based bonuses
- Medical insurance
- Dental insurance
- Vision insurance
- Parental leave
- 401(k) with company match
- PTO based on tenure
- 13 paid holidays
- 1 floating holiday
- Quarterly summits
- Town hall meetings
- Continuous training and professional development
- Collaboration, recognition and workplace culture programs