Service Technician III – HVAC

Progress Residential®

. Inspect, troubleshoot and repair HVAC systems in Progress Residential single-family rental homes .

Posted 10/5/2026full-timeDallas • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HVAC system inspection, troubleshooting, and repair, alongside a strong commitment to customer service and adherence to safety standards. Proficient in performing maintenance on residential appliances and systems while ensuring compliance with relevant regulations.

Highest-signal resume keywords

EPA Certification5 Years Experience in General Service and MaintenanceHVAC System Troubleshooting and RepairResidential Appliance Repair and InstallationKnowledge of EPA and OSHA Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HVAC System InspectionElectrical RepairPlumbing RepairCarpentryDrywall RepairAppliance RepairPreventive MaintenanceTroubleshootingEquipment ReplacementService Request Management

Soft Skills

Customer ServiceOrganizational SkillsCommunication SkillsInterpersonal SkillsAbility to Work Under Pressure

Tools & Technologies

Handheld ComputersMicrosoft OfficeBasic Tools for Residential ServiceTransportation for Materials

Certifications & Qualifications

EPA CertificationValid Driver's License

Industry Keywords

Single-Family Rental HomesMulti-Family Rental IndustryWorkplace Safety StandardsState and Federal RegulationsService Requests

About the role

Key responsibilities & impact

Inspect, troubleshoot and repair HVAC systems in Progress Residential single-family rental homes
Provide an outstanding customer experience while controlling costs and expenses
Assess service requests and determine appropriate resolution steps
Perform scheduled, unscheduled and emergency preventive maintenance, inspections and service requests
Replace and modify equipment or systems as needed or requested
Service electrical, plumbing and HVAC systems
Repair appliances, water irrigation systems, stairs, gates, fences, patios, railings, flooring, roofing, gutters, lighting, fireplaces, gas fixtures, doors, windows, locks, leaks, drywall, painting and pool areas
Diagnose advanced HVAC issues and repair or replace defective equipment, components and wiring
Report major repairs or replacements before expenditures are made
Identify and immediately correct unsafe property conditions
Conduct business according to company policies, procedures and applicable state and federal regulations
Uphold workplace safety standards and practices
Complete service requests professionally and promptly
Maintain regular attendance and punctuality
Perform other duties assigned by the supervisor

Requirements

What you’ll need

High school diploma or equivalent required
Minimum of 5 years’ experience in general service and maintenance, including painting, plumbing, carpentry, electrical and drywall repair
EPA Certification Required
Minimum 5 years’ experience providing routine maintenance, cleaning, inspection and repair of warm air furnaces, air conditioners, duct distribution systems, water heaters, and related piping and electrical
Experience repairing all makes and models of residential appliances preferred
Ability to maintain, inspect, diagnose and troubleshoot advanced issues and repair or replace defective equipment or components on standard household appliances preferred
Ability to install all makes and models of residential appliances preferred
Own basic tools required to perform ongoing residential service
Reliable transportation capable of safely transporting required materials
Valid driver’s license in the working state
Availability for on-call service, weekends and evenings as needed
Previous single-family or multi-family rental industry experience preferred
Ability to work under pressure and meet multiple, competing and tight deadlines
Ability to interact tactfully and professionally with residents, vendors and contractors
Strong organizational, communication and people skills
Ability to sit and stand for several hours, climb stairs repeatedly, and lift 50 pounds with ease
Knowledge of pertinent laws and EPA and OSHA regulations
Working knowledge of Microsoft Office and proficiency with handheld computers such as smartphones or iPads
Honest, ethical and able to handle matters confidentially
Satisfactory background and drug screen required as a condition of employment

Benefits

Comp & perks

Performance-based bonuses
Medical insurance
Dental insurance
Vision insurance
Parental leave
401(k) with company match
PTO based on tenure
13 paid holidays
1 floating holiday
Quarterly summits
Town hall meetings
Continuous training
Collaboration, recognition and workplace culture initiatives