Student Success Coach

Project Kitty Hawk

. Provide personalized academic advising to adult students .

Posted 10/8/2026full-timeRemote • United StatesJuniorMid-Level💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in academic advising for adult learners, utilizing coaching principles to enhance student self-awareness and success. Proficient in data analysis to support student progress and retention while ensuring compliance with relevant educational policies.

Highest-signal resume keywords

Academic AdvisingCoaching PrinciplesData AnalysisCRM, LMS, SIS PlatformsKnowledge of FERPA

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Degree PlanningStudent Progress MonitoringIntervention PlanningOrganizational TechniquesStudy Skills Improvement

Soft Skills

Interpersonal SkillsCommunication SkillsTime ManagementAgilityResilience

Tools & Technologies

CRM PlatformsLMS PlatformsSIS Platforms

Certifications & Qualifications

Certification in Academic CoachingCertification in Success Coaching

Industry Keywords

Adult LearnersHigher EducationStudent Support ServicesEducational PoliciesWork-Life Balance

About the role

Key responsibilities & impact

Provide personalized academic advising to adult students
Help students select appropriate courses, create and maintain degree plans, and understand degree requirements
Use coaching principles and strategies to promote student self-awareness and inspire action
Collaborate with students to identify educational and career goals and create roadmaps for success
Monitor student progress
Provide guidance and resources to improve study skills, time management, and organizational techniques
Address adult students’ work-life balance, time constraints, and financial concerns through tailored solutions and referrals
Help students navigate libraries, tutoring, wellness resources, and other support services
Encourage exploration of career pathways and resources
Identify at-risk students, develop intervention plans, and conduct outreach to re-engage and retain adult learners
Analyze and interpret data to support students and improve student success
Prepare for, attend, and contribute to internal and partner institution meetings
Ensure confidentiality of student information
Adhere to appropriate security policies for restricted student data
Report security-related issues
Ensure institutional data is appropriate, accurate, and timely

Requirements

What you’ll need

Bachelor’s degree in education, counseling, psychology, or related field
At least 2 years of experience working in academic advising or related student support services with adult students in an online higher education setting
Demonstrated experience coaching individuals, particularly in an educational or support context, to enhance their academic and personal development
Knowledge of the challenges and needs specific to adult learners in higher education
Knowledge of, and experience with, CRM, LMS, SIS platforms and other technologies used in online higher education and student management
Strong interpersonal skills and ability to build rapport with adult students
Excellent communication, organizational, and time-management skills
Knowledge of relevant academic policies and procedures
Knowledge of Family Educational Rights and Privacy Act of 1974 (FERPA)
Ability to exercise discretion and good judgment and maintain confidentiality
Ability to operate with agility and resilience in a dynamic, fast-moving environment
Master’s degree in a related field preferred
Certification in Academic or Success Coaching or a related coaching discipline preferred
Ability to work normal business hours and non-traditional evening and weekend hours
Ability to work a flexible, changing schedule
Ability to travel up to 10% of the time

Benefits

Comp & perks

Full medical, dental, and vision coverage
401(k) with match
Generous time-off policy
Paid volunteer time
Competitive salary
Potential performance bonus
Remote working flexibility
Home office environment
Standard office equipment
Flexible, changing work schedule
Travel expenses associated with required travel