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Virtual Recruiter
PROMAN Staffing USA. Serve applicants by determining eligibility and hiring requirements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service orientation and effective communication skills, with a focus on organization, attention to detail, and problem-solving abilities. Proficient in data entry and Microsoft Office Suite, with experience in call center operations.
Highest-signal resume keywords
Customer Service OrientationData Entry SkillsMicrosoft Office Suite ProficiencyStrong Problem-Solving AbilitiesEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Entry SkillsMicrosoft Office Suite ProficiencyBasic Math SkillsCall Center ExperienceOffice Equipment Operation
Soft Skills
Effective CommunicationAttention to DetailMulti-Tasking AbilitiesTeam CollaborationCalm Under Pressure
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Call Center OperationsApplicant Eligibility DeterminationOrientation ProceduresUpselling PositionsDatabase Maintenance
About the role
Key responsibilities & impact- Serve applicants by determining eligibility and hiring requirements
- Schedule new hire orientations
- Fulfill applicant and branch requests
- Answer inquiries by clarifying desired information, researching, locating, and providing information
- Explain orientation procedures and provide appointment scheduling and confirmations
- Clarify organization and branch goals when fulfilling requests
- Recognize opportunities to upsell positions and provide brief explanations of current jobs to applicants
- Maintain the call center database by logging applicable information
- Update job knowledge through educational opportunities
- Accept ownership for accomplishing new and different requests and explore opportunities to add value
- Perform other office tasks as assigned
Requirements
What you’ll need- Communicate effectively in written and verbal forms
- Organization and attention to detail
- Able to handle sensitive or difficult issues with confidence and in a calm manner without being unduly influenced by intense emotions
- Data Entry Skills
- Must display persistence and dedication to complete all assigned tasks
- Strong problem-solving abilities
- Proficient with the Microsoft Office Suite
- Experience using other standard office equipment
- Good basic math skills
- Strong multi-tasking abilities
- Must be able to contribute to a positive team atmosphere
- Must demonstrate strong customer service orientation
- Must be detail and results oriented
- Excellent communication (listening, speaking, writing) and diplomacy skills
- Results oriented, knowing when to act and when to seek guidance or permission
- Assertive but respectful in communications with clients and team
- High school diploma or GED
- Minimum two years of experience working in call center or other related position