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Reimbursement Specialist
PromptCare. Handle all patient billing and collections .
Posted 9/25/2026full-timeNew Providence • New Jersey • United StatesMid-LevelSenior💰 $22 - $26 per hourWebsite
About the role
Key responsibilities & impact- Handle all patient billing and collections
- Complete documentation and computer input for new referrals and subsequent patient admissions from start to finish
- Collect third-party payor accounts for assigned payers
- Follow up on revenue cycle reimbursement activities, including projects, issue escalation, denials management, and research
- Maintain and update shared documentation for the Intake Team regarding insurance policies, rules, and limitations
- Identify adjustments, payment trends, and denials and escalate problems as necessary
- Communicate changes regularly or as needed
- Collaborate with Intake and Reauthorization Specialists to ensure timely collections
- Assist the PBM and Billing Specialist with issues, billing backlogs, and end-of-month processes
- Handle and troubleshoot patient calls regarding benefits, claims, and patient balances
- Proactively resolve billing issues
- Perform CPR+/Caretend transactions accurately and timely
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent
- 2-3 years of experience in electronic claims submission and medical collections preferred
- Working knowledge of insurance plans including Medicare and Medicaid required
- Industry experience with billing/collections in DME, home infusion and/or enteral preferred
- Accounts receivable and accounting experience preferred
- Knowledge of CPR+ and/or Caretend software preferred
- Detail-oriented and able to work in a fast-paced environment
- Proficient in all phases of insurance data collection, verification, and authorization
- Ability to maintain confidentiality in patient care, employee activities, and office environments
- Ability to frequently communicate verbally, listen attentively, sit for prolonged periods, and work on a computer
- Ability to lift files, open filing cabinets, and bend or stand as needed
Benefits
Comp & perks- Comprehensive Medical, Dental, and Vision Package
- 401(k) Plan with Company Match
- Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
- Life Insurance: Standard coverage with optional enhancements
- Employee Assistance Program: Free counseling and coaching sessions
- Emotional Well-being and Work-Life Balance Resources
- Short & Long-Term Disability: Company-paid with optional supplements
- Accidental Death and Dismemberment Insurance
- FSA and HSA: Manage healthcare expenses
- Commuter Spending Programs
- Volunteer and Engagement Opportunities
- Employee Referral Bonuses
- Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans