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Promutuel Assurance

Personal Lines Property and Casualty Insurance Agent – Retention

Promutuel Assurance

. Advise insured members and ensure the renewal of their coverage .

Posted 10/14/2026full-timeMontréal • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in personal lines property and casualty insurance, with a focus on customer advisory services, policy management, and compliance. Strong communication and collaboration skills enhance the ability to deliver exceptional service to insured members.

Highest-signal resume keywords
Valid AMF LicencePersonal Lines Insurance ExperienceMicrosoft Office ProficiencyCustomer-Focused ApproachExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Policy ManagementAdvisory ServiceRecord ComplianceCustomer File ManagementPolicy RenewalsPolicy Cancellations
Soft Skills
Attention to DetailProfessionalismCollaborationPersuasion SkillsListening Skills
Certifications & Qualifications
AMF Licence
Industry Keywords
Personal Lines InsuranceProperty and Casualty InsuranceCustomer ServiceBusiness DevelopmentRetention Opportunities

About the role

Key responsibilities & impact
  • Advise insured members and ensure the renewal of their coverage
  • Respond to customer inquiries and recommend solutions tailored to their needs
  • Process policy changes, renewals, and cancellations
  • Identify retention and business development opportunities
  • Ensure the compliance and accuracy of records
  • Perform various administrative tasks related to customer service
  • Contribute to delivering a distinctive experience for insured members

Requirements

What you’ll need
  • Valid AMF licence in personal lines property and casualty insurance
  • Experience in personal lines insurance, particularly in advisory service, renewals, and customer file management (an asset)
  • Strong proficiency in Microsoft Office
  • Functional proficiency in English, both spoken and written, to occasionally interact with English-speaking customers
  • Customer-focused approach
  • Excellent communication and listening skills
  • Persuasion and advisory skills
  • Attention to detail and professionalism
  • Collaboration and team spirit
  • Commitment to following through and adaptability

Benefits

Comp & perks
  • Compensation with progressive salary scales
  • Work environment that supports a healthy work-life balance
  • Personal days from the first year
  • Numerous resources to support you and your loved ones
  • Group insurance for you and your family
  • Telemedicine service
  • Employee and Family Assistance Program
  • Defined-benefit pension plan with employer contributions
  • Discounts on your auto and home insurance
  • Social activities organized by the employer
  • Modern offices adapted to different work arrangements
  • Bien au travail Level 1 certification
  • Inclusive, people-focused, and caring work environment
  • Support for professional growth and achievement