Director, Solutions Consultant

ProofPilot

. Develop deep, hands-on mastery of the full platform, including configuration options, workflows, integrations and limits .

Posted 9/29/2026full-timeRemote • Massachusetts • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical trial processes and regulations, with a strong ability to design tailored solutions that align platform capabilities with study goals. Proven experience in managing client relationships and delivering impactful presentations to stakeholders.

Highest-signal resume keywords

Clinical Trial ProcessesSolutions ConsultingRegulatory RequirementsCommunication SkillsProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Solutions ConsultingClinical Trial ProcessesStudy Startup TechnologiesEnrollment TechnologiesConduct Technologies

Soft Skills

Excellent CommunicationPresentation SkillsProblem-SolvingAttention to Detail

Tools & Technologies

RFPsRFIsDemo EnvironmentsUse-Case LibrariesSolution Templates

Industry Keywords

Life SciencesHealthcare TechnologyFDA GuidelinesEMA GuidelinesICH Guidelines

About the role

Key responsibilities & impact

Develop deep, hands-on mastery of the full platform, including configuration options, workflows, integrations and limits
Serve as the go-to product resource for internal teams and clients
Understand client pain points and the operational realities of sponsors, CROs and sites
Lead structured discovery sessions and identify stated and unstated requirements
Design tailored solutions that map platform capabilities to study goals
Build and present customized, story-driven demonstrations for clinical operations leads and executives
Partner with Sales on RFPs, RFIs, sandbox evaluations, proposals and scoping
Serve as the technical and operational authority in sales pursuits
Bring structured client feedback, market trends and competitive insight to Product
Enable clean, well-documented handoffs to Customer Success and implementation teams
Create demo environments, use-case libraries, solution templates and internal training materials

Requirements

What you’ll need

Bachelor's degree in Life Sciences, Information Technology, or a related field
Minimum of 3-5 years of experience in a solutions consulting or similar role, preferably in the clinical trials or healthcare technology sector
Minimum of 2-3 years of experience working at a sponsor supporting clinical studies
Strong understanding of clinical trial processes and regulations
Excellent communication and presentation skills
Ability to translate complex technical concepts into clear, client-friendly language
Proven ability to manage multiple projects and meet deadlines
Strong problem-solving skills and attention to detail
Experience with all facets of study startup, enrollment and conduct technologies/vendors used for clinical trials (preferred)
Familiarity with regulatory requirements such as FDA, EMA, and ICH guidelines (preferred)

Benefits

Comp & perks

Willingness to travel as needed