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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operations management capabilities, including project ownership, cross-functional collaboration, and effective communication with both technical and non-technical partners. Proficient in utilizing AI tools and managing multiple campaigns in a fast-paced environment.
Highest-signal resume keywords
Operations ManagementProject ManagementAI Tool UtilizationCross-Functional CollaborationA/B Testing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementProject ManagementBusiness OperationsMarketplace OperationsHTMLGoogle SheetsError DetectionCampaign ManagementBudget ManagementDocumentation Maintenance
Soft Skills
Proactive CommunicationDetail-OrientedOrganizational SkillsProblem-SolvingPrioritization
Tools & Technologies
Internal CMSBrazeAI Tools
Industry Keywords
Startup ExperienceCross-Functional EnvironmentCampaign PacingCustomer SuccessBusiness Development
About the role
Key responsibilities & impact- Own the inventory booking tool used to book placements
- Field requests outside the self-serve flow and flag utilization gaps
- Add new campaign levers as they launch
- Build partner, self-serve, and seasonal campaigns in the internal CMS and Braze
- Build collection pages and entry points from design specifications
- Set up A/B tests
- QA copy, links, tags, and budgets
- Launch campaigns on time
- Run seasonal campaign timelines across Customer Success, Product, Engineering, and Marketing
- Monitor campaign pacing and flag risks early to Customer Success Managers and Business Development
- Work with Insights on tests and budget shifts
- Run post-campaign reviews and maintain documentation
- Use AI tools to ship fixes to the booking tool and calendar
- Report to the Ad Ops Manager and collaborate with Customer Success, Business Development, Growth and Merchandising, Product, Engineering, and Marketing
Requirements
What you’ll need- 3+ years of experience in operations, such as program management, project management, business operations or marketplace operations
- Strong operations experience
- Actively uses AI tools in daily work and comfortable with vibe coding fixes
- Experience learning new tools fast and teaching others
- Record of owning projects end to end with little supervision
- Ability to bring problems to the team with a proposed fix
- Clear, timely and proactive communication with technical and non-technical partners
- Ability to run a cross-functional timeline and keep partners on track
- Detail-oriented and organized, with strong error detection
- Skilled at prioritizing across multiple campaigns and stakeholders in a fast-paced environment
- Comfortable in Google Sheets and HTML
- Experience with A/B testing is a plus
- Experience at a startup or in a lean, cross-functional environment
- Applicants must be based in one of the listed states with an established entity
- Must be authorized to work in the United States
- Visa sponsorship eligibility is queried in the application
Benefits
Comp & perks- Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn
- Optional in-person retreats
- 20 Days of PTO
- 4% 401K match
- $10k lifetime spend towards Carrot Fertility
- Excellent Medical, Dental and Vision options
- Equity
- Performance-based bonus
- Fun and caring get-stuff-done culture
- Reasonable interview accommodations