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Account Manager
Property Leads. Take the handoff from Sales at go-live .
Posted 10/31/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing B2B accounts, focusing on customer retention and revenue growth through effective relationship building, negotiation, and objection handling. Proficient in CRM usage for tracking customer interactions and pipeline management.
Highest-signal resume keywords
B2B Account ManagementCustomer Retention StrategiesNegotiation SkillsCRM ProficiencyRevenue Growth
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Relationship ManagementAccount GrowthRetention Rate ReportingExpansion Revenue TrackingObjection Handling
Soft Skills
Relationship BuildingDe-Escalation SkillsEffective CommunicationProblem SolvingCustomer Advocacy
Industry Keywords
Lead GenerationReal Estate InvestmentSmall Business ManagementCustomer FeedbackPurchase Frequency Monitoring
About the role
Key responsibilities & impact- Take the handoff from Sales at go-live
- Run onboarding and get each customer to early results fast
- Monitor account health, including purchase frequency, lead quality feedback, support history, and payment activity
- Reach out before customers go quiet
- Build goodwill by responding fast, telling customers the truth, following through, and advocating internally
- Grow accounts through new markets and increased budget once core concerns are resolved
- Overcome objections and redirect at-risk accounts back to their original goal
- Log every customer conversation, risk, and outcome in the CRM
- Retain customers when they request cancellation
- Increase customer spending through larger budgets and additional markets
- Build and maintain relationships with every customer
- Gather testimonials and referrals to Property Leads
Requirements
What you’ll need- 3–5+ years owning a book of B2B accounts, with a measurable record of keeping customers and growing their spend
- Ability to report retention rate and expansion revenue closed
- Experience owning a book of business and building genuine relationships with customers
- Strong negotiation, objection handling, and de-escalation skills
- Comfortable in a CRM and managing a pipeline
- Nice to have: lead-gen or other repeat-purchase experience
- Nice to have: real estate investor, roofer, or very small-business customers
- Nice to have: experience as a real estate investor/agent or roofer
Benefits
Comp & perks- 401k
- Medical
- Vision
- Dental
- A fast, low-bureaucracy team where your work has direct, visible impact