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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in property management, including tenant relations, maintenance oversight, and compliance with eviction processes. Proficient in managing multiple properties while utilizing property management software and maintaining accurate records.
Highest-signal resume keywords
Property Management ExperienceTenant Relations ManagementBilingual Proficiency in English and SpanishProperty Management Software KnowledgeCustomer Service Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Operations OversightMaintenance Work Order TrackingRent Collection ManagementLease Execution and RenewalsPerformance Metrics Monitoring
Soft Skills
Conflict ResolutionProactive OrganizationMultitasking AbilityEffective Communication
Tools & Technologies
Google SheetsClickUpAppFolioAsanaMicrosoft Project
Industry Keywords
Residential Property ManagementMultifamily PropertiesEviction ProcessesTenant OnboardingMarketing and Leasing Activities
About the role
Key responsibilities & impact- Oversee day-to-day property operations across the portfolio
- Handle tenant inquiries, complaints, and conflict resolution
- Serve as the main point of contact for tenants, property owners, and vendors
- Review, assign, and track maintenance work orders
- Ensure timely completion, quality control, maintenance cost monitoring, and documentation
- Oversee rent collection processes and monitor delinquent accounts
- Issue required notices and manage eviction processes in compliance with applicable laws
- Coordinate marketing and leasing activities
- Review rental pricing, vacancy status, and leasing performance
- Execute leases, renewals, and tenant onboarding
- Schedule move-in, move-out, annual, and special property inspections
- Communicate property performance, maintenance, and tenant updates to property owners
- Manage dashboards and tracking systems in Google Sheets, ClickUp, and property management databases
- Maintain accurate records, track deadlines, and monitor performance metrics
- Identify process improvements and use technology to automate processes
- Respond to emails and requests within 24 hours
- Manage multiple properties and deadlines in a fast-paced environment
Requirements
What you’ll need- Minimum of 2+ years of experience in the Property Management industry
- Proven experience managing residential and/or multifamily properties
- C1/C2 or higher proficiency in English and Spanish, fluent spoken and written
- Strong working knowledge of Property Management software, such as AppFolio or similar systems preferred
- Knowledge of Project Management software such as ClickUp, Asana, Monday.com, or Microsoft Project is a plus
- Minimum of 2 years in a customer-facing role, utilizing multitasking skills
- Customer service oriented, proactive, organized, and excited about helping others
- Must use own computer and have reliable internet access
Benefits
Comp & perks- Remote/hybrid contract role
- Use of own computer and reliable internet access
- Training for company-specific technology and tools provided by the Propertyse Team
- Communication through Google Meet/virtual platforms, email, and portal messaging
- Contracts completed through Deel
- Payments made through Deel in preferred currency
- No benefits or holiday pay included