French Speaking Medical Information Specialist

ProPharma

. Respond to medical and safety-related enquiries from healthcare professionals, patients, and consumers via phone, email, and web platforms .

Posted 10/28/2026full-timeRemote • Serbia, United KingdomEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medical information services, regulatory compliance, and drug safety, with strong written and verbal communication skills in both French and English. Capable of documenting adverse events and product complaints accurately while contributing to process improvements.

Highest-signal resume keywords

Medical Information ServicesRegulatory ComplianceAdverse Event ReportingC1 Fluency in French and EnglishAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical WritingQuality ChecksDocumentationData AnalysisProcess Improvement

Soft Skills

Strong Communication SkillsProactive MindsetMentorship

Tools & Technologies

Internal SystemsWeb Platforms

Industry Keywords

Life SciencesHealthcarePharmaceuticalBiotechMedical Device

About the role

Key responsibilities & impact

Respond to medical and safety-related enquiries from healthcare professionals, patients, and consumers via phone, email, and web platforms
Use approved product information, scientific literature, and internal data to provide clear, accurate responses
Document and report adverse events, product complaints, and other safety concerns in line with regulatory standards
Log enquiries into internal systems clearly, timely, and compliantly
Perform quality checks on safety reports and medical enquiries
Write custom medical responses using client-approved resources
Provide informal training or mentorship to new team members
Contribute to process improvements and updates to internal procedures
Participate occasionally in rotating after-hours coverage
Support pharmaceutical, biotech, and medical device companies with medical information services that promote safe and effective product use and regulatory compliance

Requirements

What you’ll need

A degree in life sciences or healthcare-related field
Strong written and verbal communication skills
High attention to detail and commitment to accuracy
Interest in drug safety, medical information, or regulatory affairs
Proactive mindset and willingness to learn
C1 fluency in French and English, both written and orally
Ability to respond to healthcare professionals, patients, and consumers via phone, email, and web platforms
Ability to document and report adverse events, product complaints, and safety concerns in line with regulatory standards
Availability for occasional rotating after-hours coverage based on business needs

Benefits

Comp & perks

Remote working with a flexible, home-based working arrangement
Comprehensive onboarding and full training for all roles
Internal leadership and management training
Industry training and learning from the wider Medical Information Team
Performance-related pay
Annual bonus
Health and wellness support
Contributory pension scheme
Enhanced maternity leave
Career development and fast-track promotional opportunities