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ProPharma

German Speaking Medical Information Specialist – Graduate Opportunity

ProPharma

. Respond to medical and safety-related enquiries from healthcare professionals, patients, and consumers via phone, email, and web platforms .

Posted 10/23/2026full-timeRemote • Serbia, United Kingdom, IrelandEntry LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical information and drug safety, with strong written and verbal communication skills in both German and English. Capable of documenting and reporting safety concerns while contributing to process improvements in compliance with regulatory standards.

Highest-signal resume keywords
Degree In Life SciencesMedical InformationDrug SafetyC1 Fluency In German And EnglishRegulatory Affairs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Documenting Adverse EventsProviding Medical ResponsesPerforming Safety ChecksLogging EnquiriesUsing Scientific Literature
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationAttention To DetailProactive MindsetWillingness To Learn
Industry Keywords
PharmaceuticalBiotechMedical DeviceSafety ReportingInternal Procedures

About the role

Key responsibilities & impact
  • Respond to medical and safety-related enquiries from healthcare professionals, patients, and consumers via phone, email, and web platforms
  • Use approved product information, scientific literature, and internal data to provide clear, accurate responses
  • Document and report adverse events, product complaints, and other safety concerns in line with regulatory standards
  • Log enquiries into internal systems clearly, promptly, and compliantly
  • Perform checks on safety reports and medical enquiries
  • Write custom medical responses using client-approved resources
  • Provide informal training or mentorship to new team members
  • Contribute to process improvements and updates to internal procedures
  • Participate occasionally in rotating after-hours coverage
  • Support pharmaceutical, biotech, and medical device companies with medical information, safety, regulatory, and product-related services

Requirements

What you’ll need
  • Degree in life sciences or a healthcare-related field
  • Strong written and verbal communication skills
  • High attention to detail and commitment to accuracy
  • Interest in drug safety, medical information, or regulatory affairs
  • Proactive mindset and willingness to learn
  • C1 fluency in German and English, written and spoken
  • Ability to communicate with customers over the phone and via email
  • Willingness to participate in rotating after-hours coverage based on business needs

Benefits

Comp & perks
  • Remote working with a flexible, home-based working arrangement
  • Comprehensive onboarding and full training for all roles
  • Leadership and management training
  • Industry training and learning from the wider Medical Information Team
  • Performance-related pay
  • Annual bonus
  • Health and wellness support
  • Contributory pension scheme
  • Enhanced maternity leave
  • Career development and fast-track promotional opportunities