Pharmacovigilance Manager, Case Processing

ProPharma

. Supervise PV staff and provide oversight of pharmacovigilance activities, processes and procedures .

Posted 11/4/2026full-timeRemote • United States, United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced knowledge of Pharmacovigilance and proficiency in PV systems such as Oracle Argus Safety and ARISg. Capable of leading and mentoring teams while ensuring compliance with safety regulations and internal guidelines.

Highest-signal resume keywords

Pharmacovigilance ExpertiseLeadership ExperienceProject Management SkillsOracle Argus SafetyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PharmacovigilanceCase ProcessingAdverse Event IntakeQuality ControlProcess ImprovementTraining DevelopmentRegulatory CompliancePerformance FeedbackWorkflow DevelopmentClient Communication

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsProblem-SolvingTeamwork

Tools & Technologies

Oracle Argus SafetyARISgSafety Databases

Certifications & Qualifications

Bachelor's Degree in Life SciencesAdvanced Degree (Preferred)RN (Preferred)RPh (Preferred)PharmD (Preferred)

Industry Keywords

Pharmacovigilance ActivitiesSOPsGlobal Safety RegulationsCase ManagementPerformance Reviews

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Supervise PV staff and provide oversight of pharmacovigilance activities, processes and procedures
Oversee adverse event intake and case processing
Ensure PV activities are processed consistently with internal guidelines, SOPs and global safety regulations
Collaborate with PV management to coordinate, develop and maintain ProPharma's pharmacovigilance services
Act as client contact for case management communications
Participate in process, workflow and supporting-document development and continuous improvement
Provide oversight and direction as a PV subject matter expert
Supervise workload, provide performance feedback and conduct annual reviews
Lead, coach, mentor and motivate staff
Handle hiring, scheduling and training responsibilities
Foster teamwork, resolve conflicts and communicate departmental needs to management
Review cases for training feedback and ensure regulatory compliance
Maintain and update work instructions, training materials and templates
Identify and address PV staff training needs
Support client implementation through meetings, guideline creation and process explanation
Perform billable case processing, quality-control case review, inbox assistance or other case-processing activities

Requirements

What you’ll need

Bachelor's degree in life sciences or an equivalent combination of relevant education and work experience
Five years of related work experience
One year of leadership experience
Strong verbal, written and interpersonal communication skills with clients, external and internal staff
Excellent project management skills
High level of accuracy and attention to detail
Excellent problem-solving skills and ability to resolve problems in a timely manner
Ability to work independently and collaboratively in a multi-disciplinary team
Excellent organization and prioritization skills with attention to detail
Advanced knowledge of Pharmacovigilance
Advanced knowledge of PV systems, such as Oracle Argus Safety, ARISg, or other safety databases
Self-motivated to maintain high efficiency and productivity levels and manage multiple projects and clients
Preferred: an advanced degree, RN, RPh, PharmD or equivalent
Preferred: one year of people management experience

Benefits

Comp & perks

Remote working support
Hybrid working option for new hires based within a reasonably short commute of an office, as agreed with the manager
Equal Opportunity Employer workplace committed to diversity, equity, and inclusion