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Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Lead a team of Consultants and Solution Architects delivering Prophix One implementations across North America
- Own end-to-end delivery across a portfolio of CPM/FP&A implementation and migration engagements
- Oversee active projects, weekly status calls, project-plan progress, blockers, milestones, and delivery timelines
- Drive consistent use of project planning and delivery management tools
- Maintain delivery quality, margin, and client satisfaction metrics
- Serve as senior escalation point for engagement risks, scope challenges, and client issues
- Collaborate with Project Managers and Solutions Architects on scoping, resourcing, and execution
- Evolve delivery methodology, tooling, and process standards for the North American Professional Services organization
- Hire, onboard, develop, and retain Professional Services consultants
- Conduct 1:1s, performance reviews, and career development conversations
- Coach team members on delivery quality, client communication, and technical problem-solving
- Collaborate on capacity planning, resource allocation, and cross-regional alignment
- Build trusted-advisor relationships with CFOs, controllers, and FP&A leaders
- Partner with Sales, Customer Success, and Support on handoffs and client experience
- Represent Professional Services in pre-sales conversations and provide delivery and scoping input
Requirements
What you’ll need- Bachelor's degree in Accounting, Finance, Business, or a related discipline from an accredited college or university
- 5+ years in a Professional Services or implementation delivery role within a SaaS or enterprise software environment
- 2+ years managing or leading a team
- Proven track record delivering complex, multi-stakeholder software implementations on time and within scope
- Experience overseeing concurrent implementations using structured planning tools such as MS Project, Smartsheet, monday.com, or similar
- Exceptional written and verbal communication skills
- High degree of ownership and ability to drive initiatives independently
- Demonstrated use of AI tools to improve productivity, streamline processes, or enhance delivery quality
- Experience working with finance teams and familiarity with FP&A, budgeting, or consolidation processes
- Based in the Greater Toronto Area and able to work in-office a minimum of two days a week
- Ability to travel to client sites as needed
- Legally entitled to work in Canada
- Able to travel domestically and internationally and hold a valid passport
- Preferred: experience implementing CPM or FP&A platforms such as Prophix, Anaplan, OneStream, Adaptive, or TM1/Planning Analytics
- Preferred: financial consolidation platform experience
- Preferred: ERP data integration familiarity with SAP, NetSuite, Dynamics 365, or similar
- Preferred: partner co-delivery experience
- French proficiency is an asset
Benefits
Comp & perks- Comprehensive health, dental, vision, and mental-health coverage
- Retirement savings with employer contributions
- Parental leave top-up
- Annual wellness allowance
- Generous paid time off including vacation and sick time
- Education assistance and tuition reimbursement
- Social events, team activities, and opportunities to build community
- Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives
- Quarterly Town Halls and Kickoffs
- Accessible hiring process and accommodation support
- AI-assisted interview accommodations upon request