Interpreter Quality Specialist

Propio Aruba Realty

. Evaluate interpreter performance and identify opportunities for improvement .

Posted 10/20/2026full-timeRemote • ColombiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in evaluating interpreter performance and providing constructive feedback while adhering to professional interpreting standards. Proficient in quality assurance and coaching within the language-services industry, with strong communication and analytical skills.

Highest-signal resume keywords

Professional Interpreting ExperienceQuality AssuranceBilingual Or Multilingual ProficiencyAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Interpreter EvaluationPerformance DevelopmentQuality Findings DocumentationCoachingCandidate AssessmentsHealthcare Interpreting KnowledgeMedical Terminology FamiliarityInterpreting Standards KnowledgeAttention To DetailTime Management

Soft Skills

Constructive FeedbackOrganizational SkillsSound JudgmentCollaborationAdaptability

Industry Keywords

NCIHCInterpreting EthicsRole BoundariesCultural AwarenessContinuous Improvement InitiativesCross-Functional Team CollaborationQuality Concerns InvestigationProfessionalismConfidentialitySensitivity Handling

About the role

Key responsibilities & impact

Evaluate interpreter performance and identify opportunities for improvement
Provide meaningful, actionable, constructive feedback
Investigate quality concerns and review complaints
Support interpreter development through coaching and performance development
Conduct candidate assessments
Monitor interpreter performance
Document and report quality findings
Apply professional interpreting standards, including accuracy, professionalism, confidentiality, role boundaries, cultural awareness, and respect
Contribute to continuous improvement initiatives
Partner with cross-functional teams and contribute ideas and decisions

Requirements

What you’ll need

Strong written and verbal communication skills
Excellent analytical skills and attention to detail
Ability to assess information objectively and apply established standards consistently
Ability to provide constructive feedback professionally and supportively
Strong organizational and time-management skills; ability to manage multiple priorities and deadlines
Sound judgment and discretion when handling sensitive interpreter, client, and quality information
Ability to work independently and collaborate effectively with cross-functional teams
Adaptability and resilience in a fast-paced environment with evolving priorities
Bilingual or multilingual proficiency preferred, particularly in languages commonly supported by Propio
Professional interpreting experience or language-services industry experience preferred
Knowledge of professional interpreting standards, ethics, protocols, and interpreter role boundaries preferred
Familiarity with healthcare interpreting and medical terminology preferred
Experience in quality assurance, interpreter evaluation, coaching, training, or performance development preferred
Familiarity with NCIHC and recognized industry standards and professional organizations preferred

Benefits

Comp & perks

Opportunities to learn, develop, and expand capabilities
Meaningful career growth opportunities
Support for pursuing leadership opportunities and expanding career paths
Continuous learning and growth
Opportunity to influence decisions and contribute new ideas
Collaboration with talented, high-performing team members