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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates native-level German proficiency in both written and spoken communication, with a strong focus on customer engagement and conversion. Exhibits reliability, empathy, and a structured working style to effectively assess and address customer needs.
Highest-signal resume keywords
Native-Level German ProficiencyStrong Communication SkillsConfident Use Of ExcelResults-Oriented ApproachStructured And Organized Working Style
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
EmpathyReliabilityAssertiveness
Industry Keywords
24-Hour Care ServicesCustomer InquiriesPhone CommunicationCustomer Conversion
About the role
Key responsibilities & impact- Contacting prospective customers by phone regarding 24-hour care services
- Assessing their needs and conducting conversations in a trusting, professional manner
- Handling prospective customer inquiries with a focus on conversion
- Documenting conversations
Requirements
What you’ll need- Native-level German proficiency, both written and spoken
- Enjoyment of making phone calls, strong communication skills, and a results-oriented approach
- Confident use of Excel
- Reliability, empathy, and assertiveness
- Structured and organized working style
- Willingness to work 20 hours per week
- Working hours on weekdays from 12:00–15:00 and 18:00–19:00; no deviations are possible
Benefits
Comp & perks- Freelancer position or permanent employment
- Flexible working hours from your own home office
- Home office
- Bonus opportunities
- Attractive performance-based compensation