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Director, CRM & Sales Enablement
Prosperity Life. Define and drive the roadmap for CRM and sales enablement platforms aligned to Prosperity’s integrated ecosystem .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CRM and sales enablement platforms, with a strong focus on driving user adoption, operationalizing customer insights, and fostering cross-functional collaboration. Proven ability to lead product delivery teams and implement data governance practices while aligning with compliance and regulatory standards.
Highest-signal resume keywords
CRM Product ManagementSales Enablement StrategyAdvanced Analytics and ReportingCross-Functional Team LeadershipFinancial Services Industry Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM Systems ProficiencySales Performance ToolsBusiness Intelligence PlatformsAI Tool IntegrationKPI DevelopmentData GovernanceOpportunity ManagementForecastingPipeline ManagementCompetitive Intelligence Analysis
Soft Skills
Excellent CommunicationStakeholder ManagementOrganizational SkillsCollaborationCoaching and Mentoring
Tools & Technologies
SalesforceTableauPower BICRM WorkflowsSales Materials
Industry Keywords
Financial ServicesInsuranceAnnuity SectorsB2B2C Distribution ChannelsCompliance Requirements
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Define and drive the roadmap for CRM and sales enablement platforms aligned to Prosperity’s integrated ecosystem
- Establish intake and prioritization processes evaluating seller impact, business value, implementation readiness, and delivery management
- Translate distribution strategy and field feedback into business requirements, business cases, prioritization, and acceptance criteria
- Partner with sales leadership to improve field productivity, advisor engagement, and sales effectiveness
- Prioritize AI and automation opportunities that reduce administrative work and improve seller decision-making
- Standardize opportunity initiation, development, coordination, and advancement across the sales organization
- Design and maintain CRM workflows, stages, and pipeline discipline
- Increase user adoption through integrated content, training, collaboration, and tool experiences
- Ensure field teams have relevant tools, resources, sales materials, and competitive positioning
- Operationalize customer segments, propensity scores, engagement signals, relationship data, competitive intelligence, and product eligibility across seller workflows
- Support forecasting, territory management, and business planning within sales team workflows
- Translate complex analytics and competitive intelligence into actionable insights, recommendations, and opportunities
- Create a 360-degree view of sales-success metrics within a single CRM platform
- Build, coach, mentor, and develop a high-performing product delivery and enablement team
- Establish team goals, priorities, and performance expectations
- Foster accountability, continuous improvement, collaboration, innovation, and customer focus
- Engage wholesalers and sales leadership to understand workflows and needs
- Support go-to-market initiatives, product launches, and distribution growth strategies with Marketing, Product, Operations, and IT
- Coordinate communication and change management across stakeholders
- Bridge Marketing, Product, and Sales Training so messaging and playbooks align with go-to-market strategies
- Ensure CRM analytics and enablement activities align with compliance and regulatory requirements
- Promote disciplined data governance and reporting practices
Requirements
What you’ll need- 7+ years of experience in product management for CRM or sales enablement platforms
- Experience leading cross-functional teams, projects, or strategic initiatives
- Deep understanding of Financial Services, Insurance, or Annuity sectors
- Experience with B2B2C distribution channels (wholesalers, independent agents, broker-dealers) is highly preferred
- Experience in a high-growth, high-change environment
- Excellent communication, presentation, and stakeholder management skills
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Ability to travel for business as needed
- Highly proficient with CRM systems, sales performance tools, and business intelligence platforms (e.g., Salesforce, Tableau, Power BI, etc.)
- Skilled at incorporating AI tools like Claude into your workflow without sacrificing quality of outputs
- Advanced analytics and reporting capabilities, including CRM dashboards and KPI development
- Demonstrated experience building enablement programs or sales technology capabilities from the ground up
- Ability to meet legal, compliance, information-security, regulatory, and data-governance requirements
Benefits
Comp & perks- A collaborative, inclusive environment that values authenticity, accountability, and partnership
- The opportunity to join the company at an exciting stage of growth, where colleagues are empowered to build what’s next
- Competitive benefits package including comprehensive medical, dental, and vision coverage
- HSA
- 401(k) company match
- Paid time off
- Employer-paid life and disability insurance
- Remote/hybrid work arrangement
- Relocation available to Austin, TX if interested