Field Service Engineer

Prosystems IT GmbH

. Support rollout projects . Install, relocate, and decommission hardware . Troubleshoot and perform technical maintenance on hardware and software . Maintain systems through regular inspections, preventive maintenance

Posted 11/9/2026full-timeDüsseldorf • GermanyMid-LevelSenior💰 €33,000 - €36,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in hardware and software troubleshooting, installation, and maintenance, with a strong focus on customer service and teamwork. Proficient in managing telephony and specialized hardware while ensuring effective incident resolution.

Highest-signal resume keywords

Hardware InstallationTroubleshootingWindows AdministrationClient Management ConsolesService Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical MaintenancePreventive MaintenanceIMAC/R ExperienceLogistics ExperienceRemote Troubleshooting

Soft Skills

TeamworkCommunication SkillsService Orientation

Tools & Technologies

Telephony ManagementPrinter Management

Certifications & Qualifications

Class B Driver's License

Industry Keywords

IT-Related Technical FieldCustomer LocationsHardware UpdatesSoftware Updates

About the role

Key responsibilities & impact

Support rollout projects
Install, relocate, and decommission hardware
Troubleshoot and perform technical maintenance on hardware and software
Maintain systems through regular inspections, preventive maintenance, and hardware and software updates
Administer telephony, printer management, and specialized hardware
Support the resolution of incidents
Perform remote and on-site troubleshooting at customer locations

Requirements

What you’ll need

Vocational training in an IT-related technical field is preferred but not required
Career changers are welcome
A valid Class B driver's license is mandatory
Experience in logistics is an advantage
Experience in an IMAC/R environment
Knowledge of Windows administration is an advantage
Knowledge of Client Management Consoles is desirable
Willingness to travel
Strong service orientation and ability to work in a team
Willingness to work on assignments at customer locations
Good communication skills in German

Benefits

Comp & perks

30 days of annual leave
Flexible working hours
Company pension scheme
Professional development opportunities
Deutschlandticket
Company bike leasing (JobRad)
Urban Sports Club membership
Company events
Employee benefits
Open and inclusive work culture