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Trade Line Manager, Mold
Protect Environmental. Serve as the subject matter expert for the mold trade line, including inspection, remediation, and sanitation practices .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mold inspection and remediation, with a strong focus on training and coaching field technicians. Proficient in developing training materials and monitoring performance metrics to ensure high-quality service delivery.
Highest-signal resume keywords
Mold InspectionMold RemediationIICRC Mold Remediation Specialist CertificationTraining and CoachingMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mold InspectionMold RemediationTraining DevelopmentPerformance Metrics MonitoringHands-On Remediation Techniques
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationOrganizational SkillsProblem-Solving Skills
Tools & Technologies
ServiceTitanMicrosoft Office Suite
Certifications & Qualifications
IICRC Mold Remediation Specialist CertificationState Mold Remediation License
Industry Keywords
Environmental ServicesMold Trade LineRegulatory RequirementsCustomer SatisfactionField Services
About the role
Key responsibilities & impact- Serve as the subject matter expert for the mold trade line, including inspection, remediation, and sanitation practices
- Travel to local offices and job sites to train, coach, and support technicians and managers
- Conduct field ride-alongs and job site visits to observe techniques, provide hands-on coaching, and promote consistent quality
- Develop and maintain mold training materials, job aids, and standard operating procedures
- Partner with local office leadership to identify performance gaps and develop improvement plans
- Monitor mold service line performance metrics, including revenue, close rates, customer satisfaction, and callbacks
- Recommend corrective actions and support teams in achieving performance goals
- Stay current on industry standards, regulatory requirements, and best practices related to mold assessment and remediation
- Support onboarding and training for new hires within the mold trade line
- Partner with marketing and sales leadership on mold-specific campaigns and promotions
- Document training activities, site visits, observations, and findings in accordance with company procedures
- Represent Protect Environmental professionally with customers, partners, and local teams
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or GED equivalent required
- 3+ years of experience in mold inspection, remediation, or a related environmental services field
- IICRC Mold Remediation Specialist (MRS) certification or applicable state mold remediation license
- Proven experience training, coaching, or developing others in a field services or trade environment
- Strong verbal, written, and presentation skills
- Strong organizational and problem-solving skills
- Ability to work independently and manage a multi-market territory
- Proficiency with Microsoft Office Suite and related productivity software
- Ability to learn and adapt to new technology and business systems, including platforms such as ServiceTitan
- Valid driver's license with a clean driving history
- Ability to pass a background check
- Ability to walk, climb ladders, and access attics, crawlspaces, and basements
- Ability to demonstrate hands-on remediation techniques in the field
- Ability to occasionally lift up to 50 pounds
- Ability to travel approximately 50–75%, including frequent overnight travel
- Ability to work in a variety of customer job sites, local offices, and field environments
Benefits
Comp & perks- Health, Dental and Vision Insurance
- Short- and Long-Term Disability
- Life Insurance
- 401(k) Plan with Company Match
- Paid Time Off
- Company Paid Holidays