Manager, Go To Market Operation

Protocol Behavioral Health

. Provide administrative and project support across Sales and Partner Success, including meeting preparation, agendas, scheduling, documentation, follow-up tracking, proposals, contracting steps, partner requests, and other deliverables .

Posted 9/25/2026full-timeChicago • Illinois • United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Provide administrative and project support across Sales and Partner Success, including meeting preparation, agendas, scheduling, documentation, follow-up tracking, proposals, contracting steps, partner requests, and other deliverables
Maintain an organized library of sales and partner materials, including outreach assets, tailored presentations, one-pagers, case studies, and other collateral
Coordinate updates with internal owners and design support
Track follow-ups, proposals, contracting steps, partner requests, and deliverables
Own and administer HubSpot, including data integrity, contact research, pipeline stages, workflows, dashboards, distribution lists, and ongoing system maintenance
Prepare weekly pipeline, activity, and performance reporting
Coordinate partner meetings and QBRs, including agendas, inputs, materials, scheduling, decision documentation, and follow-through
Execute marketing and GTM campaigns through HubSpot; manage the marketing calendar and distribution process; track performance
Coordinate content with clinical subject-matter experts
Own press releases from drafting and review through approval and publication
Own conference planning and execution, including recommendations, registration, sponsorships, travel and shipping logistics, materials, outreach, post-event follow-up, and ROI tracking
Identify process gaps and build simple, repeatable workflows across Sales and Partner Success

Requirements

What you’ll need

5+ years of experience in revenue operations, sales operations, GTM operations, business operations, or a similarly hands-on cross-functional role
Experience personally administering and maintaining a CRM; direct HubSpot experience is strongly preferred
Demonstrated ability to build practical reporting, workflows, documentation, and operating cadences in a lean or evolving environment
Strong project management skills and a track record of moving work from idea through completion across multiple internal and external contributors
Exceptional attention to detail and willingness to own administrative and coordination work alongside process design and problem-solving
Strong written and verbal communication skills, with judgment to prepare clear, audience-appropriate materials
Ability to use data to surface insights, create accountability, and improve commercial and partner execution
Low-ego, resourceful, and collaborative working style, with comfort navigating ambiguity and changing priorities
Preferred: experience in healthcare, oncology, behavioral health, or specialty care
Preferred: experience supporting new-business and post-sale partner or customer-success teams
Preferred: experience coordinating content, campaigns, collateral, external communications, or creative agency partners
Preferred: experience coordinating conferences or industry events
Preferred: background in an early-stage or high-growth healthcare services company
Ability to work a hybrid schedule in Chicago