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Arts Center Front of House Supervisor
Provo City. Supervise the daily operations of the box office during evening and weekend performances .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong supervisory skills in managing box office operations and staff while ensuring excellent customer service. Proficient in ticket sales and compliance with organizational policies and procedures.
Highest-signal resume keywords
Box Office OperationsSupervisory ExperienceCustomer ServiceTicketing Software ExperiencePerforming Arts Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Ticket SalesSupervisory SkillsCustodial TasksSchedulingAuditing
Soft Skills
CommunicationInterpersonal SkillsProblem-Solving
Tools & Technologies
Ticketing Software
Certifications & Qualifications
High School Diploma or Equivalent (GED)
Industry Keywords
Performing ArtsProvo City PoliciesCovey Center Standards
About the role
Key responsibilities & impact- Supervise the daily operations of the box office during evening and weekend performances
- Facilitate ticket sales
- Supervise box office employees
- Act as a liaison between clients, guests, and Covey Center staff
- Provide excellent customer service to all guests
- Assist with deposits, audits, scheduling, and training staff
- Perform light custodial tasks as needed
- Help in other areas of the building as needed
- Perform other related duties as required
Requirements
What you’ll need- High School Diploma or equivalent (GED)
- 2 years of box office or performing arts-related experience
- 6 months of experience working in a supervisory role
- Must comply with Provo City and Covey Center policies, procedures, and dress and grooming standards
- Ticketing software experience is highly desirable
- Ability and willingness to work weekdays, evenings, weekends, and occasional holidays
- If selected for hire, must successfully pass a drug screen and criminal background check
Benefits
Comp & perks- Part-time Provo City employees are eligible to contribute to individual retirement savings plans through the City (401k, 457, Roth IRA, and/or Traditional IRA)
- Free admission to the Provo Recreation Center, Peaks Ice Arena Public Skating, and Provo Shooting Sports Park
- Free Provo City Library Card
- 25% discount on Provo Recreation Center memberships (direct family only)
- Discounts from various local and national vendors