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Systems Analyst I
Provo City. Provide management and support services for Provo City data and telecom networks, including routers, switches, firewalls, wireless access points, fiber optics, PBX phone systems, VOIP and analog phones, MPLS, OSPF, DNS, DHCP, and VPN .
Posted 11/11/2026full-timeProvo • Utah • United StatesMid-LevelSenior💰 $72,401 - $107,480 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and supporting data and telecom networks, including routers, switches, firewalls, and telephony systems. Proficient in project management, user requirement analysis, and enforcing information security policies.
Highest-signal resume keywords
Network ManagementTelephony Systems SupportProject ManagementUser Requirement AnalysisInformation Security Policies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RoutersSwitchesFirewallsWireless Access PointsFiber OpticsPBX Phone SystemsVOIPMPLSOSPFDNS
Soft Skills
Task PrioritizationDeadline ManagementProcess ImprovementCollaborationCommunication
Tools & Technologies
DHCPVPN
Industry Keywords
Information TechnologyData NetworksTelecom NetworksCompetitive AnalysisIS Policies
Tech Stack
Tools & technologiesDNSFirewallsVoIP
About the role
Key responsibilities & impact- Provide management and support services for Provo City data and telecom networks, including routers, switches, firewalls, wireless access points, fiber optics, PBX phone systems, VOIP and analog phones, MPLS, OSPF, DNS, DHCP, and VPN
- Act as a subject matter expert on technology, focusing on networking and telephony
- Prioritize and manage multiple tasks while meeting critical deadlines
- Plan, direct, and participate in the design, programming, implementation, securing, testing, and maintenance of network and telephony systems
- Perform industry and competitive analysis and analyze and clarify user requirements
- Promote information technology initiatives
- Create instructions, guidelines, and procedures and monitor and enforce IS policies and procedures
- Perform, verify, and document system configuration backup operations
- Plan and manage projects
- Identify areas of improvement and provide process and technology guidance
- Apply IS knowledge, experience, and judgment to accomplish goals and assist other staff
- Perform other duties as required
Requirements
What you’ll need- Bachelor’s degree in computer science, information technology, or related field
- Provo City will honor an equivalent combination of job-related education and experience
- A valid, lawful Driver License may be required
- Successful completion of a drug screen and criminal background check if selected for hire
- Must meet the stated minimum qualifications to be eligible for consideration
Benefits
Comp & perks- Employer-paid health insurance
- Retirement and pension plans
- 401k and 401k matching
- Paid vacation leave
- Paid sick leave
- Paid holidays
- Paid bereavement leave
- Paid parental leave
- Educational assistance
- Free use of the Provo Recreation Center and Peaks Ice Arena
- Provo Library card
- 50% off green fees at Timpanogos Golf Course
- 4/10 work schedule
- Competitive pay
- Regular review of compensation practices