Director, Business Systems Analyst – Eagle STAR, PGIM Tech

Prudential Financial

. Provide strategic leadership and oversight of business analysis capabilities supporting investment and technology platforms .

Posted 11/3/2026full-timeNewark • New Jersey • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Analysis, including the ability to translate complex business needs into functional specifications and user stories. Proficient in managing cross-functional initiatives, ensuring requirements governance, and leveraging Agile methodologies for successful project delivery.

Highest-signal resume keywords

Eagle STAR Technical ExperiencePortfolio Accounting WorkflowsAgile Delivery MethodologiesSQL and Relational Database KnowledgeBusiness Analysis and Systems Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements DevelopmentFunctional SpecificationsUser StoriesProcess FlowsData RequirementsAcceptance CriteriaTesting KnowledgeDefect ManagementData ModelingOperational Improvements

Soft Skills

Stakeholder ManagementAnalytical Problem-SolvingCommunication SkillsFacilitation SkillsDecision-Making Capabilities

Tools & Technologies

Microsoft FabricPower BIAzureJiraMicrosoft Azure DevOpsConfluenceAPIsCloud TechnologiesData PlatformsEnterprise Application Architectures

Industry Keywords

Investment ManagementFinancial ServicesBusiness AnalysisTechnology InitiativesComplianceRisk ManagementData GovernanceAutomation ToolsMarket-Data ProvidersThird-Party Technology Vendors

Tech Stack

Tools & technologies

AzureCloudSQL

About the role

Key responsibilities & impact

Provide strategic leadership and oversight of business analysis capabilities supporting investment and technology platforms
Serve as liaison between Investment Management, Trading, Operations, Product Owners, Technology, Risk, Compliance, and external partners
Establish and promote consistent business analysis practices, standards, governance, and best practices
Lead analysis of complex business processes across portfolio management, trading, compliance, investment operations, accounting, data management, and reporting
Oversee development of business requirements, functional requirements, user stories, process flows, data requirements, acceptance criteria, and documentation
Ensure requirements governance and traceability throughout the software development lifecycle
Facilitate discovery sessions, requirements workshops, process reviews, and solution discussions
Identify workflow simplification, automation, control, data-quality, and operational-efficiency opportunities
Assess business impacts, dependencies, risks, and implementation considerations across interconnected platforms and workflows
Partner with Technology and Architecture teams on scalable, maintainable, secure solutions and enterprise technology standards
Provide oversight for user acceptance testing, implementation readiness, business validation, and post-production stabilization
Support Product Owners with backlog management, prioritization, roadmap development, and requirements refinement
Coordinate concurrent projects and BAU initiatives, identifying resource constraints, dependencies, delivery risks, and competing priorities
Build relationships with external vendors and strategic partners
Establish reusable standards, templates, documentation practices, and knowledge-sharing processes
Develop longer-term Business Analysis capabilities and operating models
Coach and develop Business Analysts in business knowledge, technical fluency, analytical capabilities, communication, and complex initiative leadership
Help maintain resilient, well-controlled technology environments through risk identification, documentation, controls, and governance

Requirements

What you’ll need

4–6+ years of hands-on Eagle STAR technical experience
Strong knowledge of portfolio accounting workflows, configurations, data structures, integrations, exception processing, and production support
10+ years of Business Analysis, Business Systems Analysis, Product, Technology, or related experience, preferably within Financial Services or Investment Management
Strong understanding of the front-to-back investment management lifecycle
Experience leading complex, cross-functional business and technology initiatives
Experience translating complex business needs into business requirements, functional specifications, user stories, process flows, data requirements, and acceptance criteria
Ability to analyze end-to-end business, system, and data workflows, including dependencies, integrations, controls, exception processing, and operational impacts
Strong knowledge of Agile delivery methodologies
Experience supporting implementation planning, deployment readiness, production validation, post-implementation stabilization, and issue resolution
Strong QA and testing knowledge, including test strategy, test planning, test-case development, functional, integration, regression, UAT, defect management, and production validation
Ability to ensure requirements are testable and appropriate test coverage is established
Experience coordinating end-to-end testing across interconnected investment platforms
Strong defect-management skills, including analysis, prioritization, triage, root-cause investigation, retesting, and coordination
Strong technical aptitude and ability to work with Engineering, Architecture, Infrastructure, Data, QA, and Application Support teams
SQL and relational database knowledge
Understanding of APIs, system integrations, web services, batch processing, file-based interfaces, scheduling, data feeds, and enterprise application architectures
Ability to understand technical solution designs, integration approaches, application architectures, and data flows
Familiarity with Microsoft Fabric, Power BI, Azure, Lakehouse/Warehouse architectures, and cloud-based data platforms is desirable
Experience with Jira, Microsoft Azure DevOps, Confluence, or comparable delivery platforms
Excellent written, verbal, presentation, and facilitation skills
Exceptional interpersonal and stakeholder-management skills
Ability to facilitate challenging discussions, resolve ambiguity, influence decisions, and establish alignment
Ability to synthesize complex information into recommendations, risks, options, dependencies, tradeoffs, and decisions
Ability to manage multiple priorities and concurrent initiatives
Strong analytical, problem-solving, organizational, critical-thinking, and decision-making capabilities
Bachelor's or master’s degree in Business, Finance, Computer Science, Information Systems, Engineering, or a related discipline, or equivalent professional experience
Ability to engage with engineering, architecture, and data teams on application architecture, APIs, databases, cloud technologies, data platforms, and system integrations
Experience with modern data environments, Microsoft Fabric, Power BI, SQL, data modeling, Lakehouse/Warehouse architectures, and enterprise data governance
Demonstrated success simplifying workflows, eliminating manual processes, improving controls, and delivering operational improvements
Experience managing relationships with internal teams, third-party technology vendors, market-data providers, custodians, brokers, and external partners
Understanding of AI and automation tools, including Microsoft Copilot and generative AI capabilities

Benefits

Comp & perks

Market competitive base salaries, with a yearly bonus potential at every level
Medical, dental, vision, life insurance, and disability insurance
Paid Time Off (PTO)
Leave of absences, including parental and military leave
401(k) plan with company match up to 4%
Company-funded pension plan
Wellness Programs including up to $1,600 a year reimbursement for personal wellbeing purchases
Work/Life Resources supporting parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit supporting traditional college enrollment toward an approved degree and accredited certificate programs
Employee Stock Purchase Plan: shares purchasable at 85% of the lower of beginning or end purchase-period prices
Discretionary annual incentive program eligibility, subject to program rules and individual and organizational performance
Identity verification technologies may be used during hiring with consent
Application-process accommodations available