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Director, Communications Intelligence Strategy
Prudential Financial. Build the intelligence agenda for Communications, connecting reputation, sentiment, competitive, stakeholder, business and performance signals .
Posted 9/25/2026full-timeNewark • New Jersey • United StatesLead💰 $147,100 - $220,700 per yearWebsite
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Build the intelligence agenda for Communications, connecting reputation, sentiment, competitive, stakeholder, business and performance signals
- Develop early-warning approaches, intelligence readouts and escalation inputs to help leaders anticipate issues and understand stakeholder shifts
- Lead development of dashboards, briefings and insight packages that synthesize complex data into implications, narrative choices and key considerations
- Partner with Brand, Investor Relations, People & Experience, Corporate Affairs and business communicators to integrate signals for planning and issue response
- Guide analytics support and partner with the Manager, Analytics on data quality, dashboard usability and measurement outputs
- Convert signals into practical counsel for senior Communications and enterprise leaders
- Strengthen foresight, issue readiness, narrative choices and enterprise reputation outcomes
Requirements
What you’ll need- 7–10 years of experience in communications measurement, reputation intelligence, stakeholder research, media analytics, corporate affairs, market research or related strategy roles
- Bachelor’s degree in Communications, Data Science, Market Research, Business, Public Affairs or a related field
- Ability to synthesize reputation, sentiment, competitive, business and performance signals into clear implications, counsel and recommendations for senior leaders
- Experience building intelligence products, dashboards, readouts or early-warning systems supporting planning, issue readiness and narrative decision-making
- Fluency with social listening, media monitoring, stakeholder research, AI-enabled intelligence tools and data visualization platforms such as Power BI or Tableau
- Strong executive communication and facilitation skills
- Ability to present complex signals clearly, convene perspectives and guide decisions under ambiguity
- Strong analytical judgment, reputation acuity, quality discipline and cross-functional partnership skills
- Advanced degree or equivalent applied experience preferred
Benefits
Comp & perks- Market competitive base salaries, with a yearly bonus potential at every level
- Medical, dental, vision, life insurance, disability insurance
- Paid Time Off (PTO)
- Parental and military leave
- 401(k) plan with company match (up to 4%)
- Company-funded pension plan
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
- Work/Life Resources supporting parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
- Education Benefit for approved traditional college enrollment and accredited certificate programs
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices
- Learning, gigs, job opportunities, on-demand resources, networking, leadership and learning opportunities
- Flexible work arrangements