Disability Claims Specialist

Prudential Financial

. Serve as a Long-Term Disability technical expert and trusted resource to the Team Lead and claim professionals .

Posted 10/7/2026full-timeUnited StatesMid-LevelSenior💰 $70,300 - $116,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Long-Term Disability claim management, including policy interpretation, complex claim evaluation, and coaching of claim professionals. Proficient in analyzing claim data and trends to enhance operational effectiveness and support decision-making.

Highest-signal resume keywords

Long-Term Disability Claim ManagementComplex Claim EvaluationPolicy InterpretationCoaching and FeedbackData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim Strategy DevelopmentBenefit CalculationsSocial Security Benefits KnowledgeRisk IdentificationPerformance Indicator Analysis

Soft Skills

Strong Communication SkillsConsultation SkillsPresentation SkillsFacilitation Skills

Tools & Technologies

Microsoft TeamsMicrosoft WordMicrosoft ExcelData Reporting Tools

Industry Keywords

Long-Term Disability Policy ProvisionsMedical ConsiderationsVocational ConsiderationsClaim Management Practices

About the role

Key responsibilities & impact

Serve as a Long-Term Disability technical expert and trusted resource to the Team Lead and claim professionals
Provide technical guidance on policy interpretation, medical and vocational considerations, claim strategy, benefit eligibility, and next steps
Coach claim professionals through complex claim scenarios and reinforce effective claim management practices
Provide timely, actionable feedback to build technical capability and improve execution
Analyze claim activity and outcomes to identify trends, emerging risks, and opportunities for coaching, process improvement, or escalation
Partner with the Team Lead to monitor and maintain claim block health
Analyze inventory and performance indicators, identify risks, recommend priorities, and support corrective actions
Support technical training, knowledge sharing, and skill-building activities
Consult on high-risk, escalated, or technically complex claims
Develop and maintain technical resources, procedures, job aids, and best-practice guidance
Support additional technical, coaching, analytical, and operational priorities as assigned

Requirements

What you’ll need

Minimum of 3 years of Long-Term Disability claim management experience
Demonstrated technical expertise in complex claim evaluation, consultation, and resolution
Advanced knowledge of Long-Term Disability policy provisions, medical and vocational considerations, benefit calculations, Social Security benefits, and other deductible sources of income
Strong communication, consultation, presentation, and facilitation skills
Ability to independently analyze complex or high-risk claim scenarios and recommend sound claim strategies and next steps
Demonstrated success coaching claim professionals and providing actionable feedback
Ability to interpret claim data, inventory indicators, and activity trends
Ability to adapt technical support, coaching, and priorities to changing needs
Proficiency in Microsoft Teams, Word, and Excel, including data and reporting tools

Benefits

Comp & perks

Market competitive base salaries, with a yearly bonus potential at every level
Medical, dental, vision, life insurance, disability insurance
Paid Time Off (PTO)
Parental and military leave
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources supporting parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit for traditional college enrollment toward an approved degree and accredited certificate programs
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices
Discretionary annual incentive program
Learning, gigs, job opportunities, on-demand resources, networking, leadership and learning opportunities
Flexible work arrangement