Manager, Communications Insights

Prudential Financial

. Manage recurring analytics, dashboards and reporting views tracking communications performance, sentiment, coverage, engagement and emerging trends .

Posted 9/25/2026full-timeNewark • New Jersey • United StatesMid-LevelSenior💰 $114,500 - $188,900 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Manage recurring analytics, dashboards and reporting views tracking communications performance, sentiment, coverage, engagement and emerging trends
Collect, clean and connect media, social, employee sentiment, channel performance and other data sources
Build and improve Power BI, Tableau or similar dashboards
Translate trends, anomalies and performance signals into implications, recommended actions and planning inputs
Automate recurring data collection, reporting and dashboard refresh processes
Identify unusual sentiment, coverage or performance patterns and escalate potential reputational or execution risks
Serve as a power user for measurement, monitoring and listening platforms
Improve reporting automation, user guidance and adoption of analytics tools
Report to the VP, Insights & Governance and support Communications teams

Requirements

What you’ll need

5–7 years of experience in data analytics, communications measurement, digital marketing analytics, media analytics, dashboard development or related performance reporting roles
Bachelor’s degree in Statistics, Economics, Marketing, Mathematics, Data Analytics, Communications or a related field
Strong analytical and technical skills
Experience collecting, cleaning, structuring and interpreting data from multiple sources
Advanced proficiency in Excel
Strong working knowledge of Power BI, Tableau or similar visualization tools
Experience building dashboards, recurring reports and performance views
Working knowledge of media monitoring, social listening, sentiment analysis, channel performance and communications measurement methods
Strong data storytelling skills
High attention to detail, data accuracy and quality control
Ability to manage multiple reporting deliverables, timelines and stakeholder needs

Benefits

Comp & perks

Yearly bonus potential
Medical, dental, vision, life insurance, and disability insurance
Paid Time Off (PTO)
Parental and military leave
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources supporting parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit for approved traditional college enrollment and accredited certificate programs
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices
Discretionary annual incentive program
Learning, gigs, job opportunities, on-demand resources, networking, leadership and learning opportunities
Flexible work arrangement (hybrid)