Senior Sales Support Associate

Prudential Financial

. Provide sales-cycle and administrative support to assigned Sales Executives and account management team members .

Posted 10/15/2026full-timeRemote • United StatesSenior💰 $57,200 - $94,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales administration and customer service within the insurance industry, with strong communication skills and the ability to manage multiple priorities effectively. Proficient in supporting sales cycles, managing RFP processes, and maintaining compliance in customer record systems.

Highest-signal resume keywords

Sales AdministrationCustomer ServiceRFP Process ManagementCommunication SkillsInsurance Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Cycle SupportProposal ManagementData EntryCustomer Relationship ManagementCompliance Documentation

Soft Skills

Customer FocusedResolution OrientedAbility to Work IndependentlyTime Management

Tools & Technologies

Prudential SystemsSales Software

Industry Keywords

Insurance IndustrySales AdministrationCustomer Relationship ManagementBroker LiaisonOnboarding Support

About the role

Key responsibilities & impact

Provide sales-cycle and administrative support to assigned Sales Executives and account management team members
Manage the Request for Proposal (RFP) process, including monitoring RFP inboxes, entering data into internal sales systems, tracking timelines, reviewing responses, distributing proposal responses, and interfacing with brokers
Provide administrative sales support to Customer Relationship Managers
Serve as liaison for sales personnel, customers, producers, and home office contacts
Organize and maintain the office and shared office equipment and supplies
Support new-hire onboarding and serve as a resource for new hires
Participate in team meetings and trainings and back up other team members
Document and maintain sales and customer record systems for compliance
Support broker and customer activities including finalist meetings, enrollment, benefit fair preparation, and ordering brochures and giveaways
Work on special projects throughout the year

Requirements

What you’ll need

Insurance industry, sales administration, customer service or equivalent experience
Knowledge and understanding of customer service and relationship management concepts preferred
Excellent communication and presentation skills
Customer focused and resolution oriented
Ability to manage multiple priorities in a timely manner
Ability to work independently in a fast-paced environment
Comprehensive knowledge of the prospect and customer base, producer relationships, key contacts, and products offered
Proficiency with relevant Prudential systems and software

Benefits

Comp & perks

Market competitive base salaries
Yearly bonus potential
Medical, dental, vision, life insurance, and disability insurance
Paid Time Off (PTO)
Parental and military leave
401(k) plan with company match up to 4%
Company-funded pension plan
Wellness Programs including up to $1,600 a year reimbursement for personal wellbeing purchases
Work/Life Resources supporting parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit for approved traditional college enrollment and accredited certificate programs
Employee Stock Purchase Plan allowing shares to be purchased at 85% of the lower of two prices
Discretionary annual incentive program