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Senior Treasury Specialist
Prudential Financial. Process incoming borrower payments, wire transfers, ACH activity, and other cash receipts for loans serviced by PRELS .
About the role
Key responsibilities & impact- Process incoming borrower payments, wire transfers, ACH activity, and other cash receipts for loans serviced by PRELS
- Perform daily cash balancing and reconciliation against bank activity and system postings
- Research and resolve unidentified wires, unapplied receipts, payment discrepancies, receipt account items, and posting exceptions
- Monitor aging items and escalate unresolved issues as appropriate
- Process approved disbursements in the loan system, including suspense, expense, escrow, and reserve activity
- Set up and monitor pre-authorized borrower transfers
- Support monthly subsidy billing, MIP transmission to HUD, month-end reporting, ad hoc reporting, and audit requests
- Coordinate with internal teams, banking partners, Treasury, Accounting, Asset Management, Special Servicing, and other servicing contacts
- Maintain documentation of research, resolution steps, clearing activity, and audit support
- Ensure payment processing follows internal controls, servicing requirements, and deadlines
- Identify recurring payment issues or process gaps and recommend improvements
Requirements
What you’ll need- Bachelor’s degree with treasury, banking, cash operations, or loan servicing experience
- Strong understanding of cash processing, bank activity, payment application, daily balancing, and reconciliation
- Proficiency in Microsoft Excel, including spreadsheets, formulas, calculations, and data review
- Strong organizational skills for high-volume, deadline-driven cash processing work
- Strong attention to detail and ability to identify discrepancies, research payment exceptions, reconcile daily activity, and manage outstanding items through resolution
- Ability to clearly document research findings, resolution steps, and audit or review support
- Experience researching unidentified wires, unapplied cash, suspense activity, receipt account items, or payment exceptions
- Familiarity with commercial mortgage loan payment processing, borrower remittances, banking systems, and loan servicing systems such as McCracken Strategy
- Strong analytical and problem-solving skills
- Ability to work independently in a time-sensitive environment
Benefits
Comp & perks- Market competitive base salaries, with a yearly bonus potential at every level
- Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
- 401(k) plan with company match (up to 4%)
- Company-funded pension plan
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
- Work/Life Resources supporting parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
- Education Benefit supporting traditional college enrollment toward an approved degree and accredited certificate programs
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices
- Eligibility for a discretionary annual incentive program
- Identity verification technologies used during the hiring process
- Application accommodations and technical support