Senior UX/Experience Designer

Prudential Financial

. Shape, enhance, and scale PrudentialPeak®, Prudential’s well-being and longevity portal .

Posted 9/22/2026full-timeUnited StatesSenior💰 $89,000 - $147,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in user-centered design, information architecture, and prototyping, with a strong ability to translate customer insights into actionable design solutions. Proficient in collaborating across cross-functional teams to enhance digital product experiences in the financial services sector.

Highest-signal resume keywords

Product DesignUser Experience (UX)Information ArchitecturePrototypingFigma

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Interaction DesignUser-Centered Problem SolvingWireframingVisual Interface DesignJourney MappingUser TestingSite MappingContent StrategyAccessibility StandardsBasic Front-End Development

Soft Skills

Collaborative WorkAutonomous WorkFacilitation

Tools & Technologies

FigmaUserZoomUserTesting.comMiroJiraPowerPoint

Industry Keywords

Financial ServicesInsuranceConsumer ProductAgile EnvironmentLean Environment

About the role

Key responsibilities & impact

Shape, enhance, and scale PrudentialPeak®, Prudential’s well-being and longevity portal
Serve as a UX/product design lead and strategic thought partner
Translate customer needs, behavioral insights, business priorities, and operational constraints into design recommendations
Create information architecture, experience flows, prototypes, and digital touchpoints
Identify patterns across customer journeys and service experiences to recommend product opportunities and roadmap priorities
Apply human-centered design to define problems, generate concepts, test assumptions, and refine solutions
Create and rapidly iterate wireframes, concepts, and interactive prototypes
Co-create design solutions with developers, marketing partners, product stakeholders, and business subject matter experts
Build evidence-based recommendations for design improvements
Communicate design decisions using customer insight, usability principles, accessibility standards, business objectives, and industry best practices
Plan and facilitate collaborative working sessions
Analyze existing experiences to identify friction points, root causes, accessibility gaps, unmet needs, and improvement opportunities
Collaborate with marketing, product, technology, operations, data, and compliance to deliver personalized experiences and enhanced capabilities
Support future growth of the site across other Prudential products and additional customer audiences

Requirements

What you’ll need

6+ years in Product Design, UX, or equivalent design role
Portfolio demonstrating end-to-end digital product thinking, interaction design, user-centered problem solving, and measurable impact
Agency and/or corporate environment experience
Preferably experience with a consumer product in financial services, insurance, or a similar sector
Experience with research and user testing, information architecture and site mapping, journey and experience mapping, user flows, wireframing, prototyping, visual interface design, and workshop facilitation
Experience working across multiple business units and cross-functional teams
Ability to work collaboratively and autonomously in a fast-paced cross-functional environment
Strong understanding of information architecture, taxonomy, content strategy, plain language, and accessibility
Experience working in lean and/or agile environments
Basic front-end development integration and enablement knowledge
Ability to translate design outputs and research insights into written narratives, presentations, and decision-making materials
Proficiency with Figma, including component libraries, design systems, prototyping, collaboration, and developer handoff
Experience with UserZoom, UserTesting.com, or comparable research and usability testing platforms
Experience with Miro
Experience with Jira or comparable agile delivery tools
Experience with PowerPoint

Benefits

Comp & perks

Market competitive base salaries
Yearly bonus potential at every level
Medical, dental, vision, life insurance, and disability insurance
Paid Time Off (PTO)
Parental and military leave
401(k) plan with company match up to 4%
Company-funded pension plan
Wellness Programs including up to $1,600 a year reimbursement for personal wellbeing purchases
Work/Life Resources supporting parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit for approved college degrees and accredited certificate programs
Employee Stock Purchase Plan with shares purchasable at 85% of the lower of two prices
Discretionary annual incentive program