Client Management Specialist

Publicis Groupe

. Help drive the overall success of influencer marketing campaigns across multiple industries by collaborating with operations and sales teams .

Posted 11/2/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in influencer marketing and digital media, with a strong ability to analyze campaign performance and optimize strategies. Proven track record in managing client relationships and mentoring team members while navigating challenges in a fast-paced environment.

Highest-signal resume keywords

Influencer Marketing ExperienceCampaign Performance AnalysisClient Relationship ManagementSocial Media Trends KnowledgeOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Campaign OptimizationAd Performance AnalysisProject ManagementAsset Delivery ManagementBilling Reconciliation

Soft Skills

Excellent Communication SkillsProfessional Client InteractionMentoring AbilitiesProblem-Solving Skills

Tools & Technologies

Project Management PlatformSocial Media Platforms

Industry Keywords

Digital MediaAdvertisingInfluencer MarketingSocial Media

About the role

Key responsibilities & impact

Help drive the overall success of influencer marketing campaigns across multiple industries by collaborating with operations and sales teams
Participate in client campaign kick-off calls and outline influencer selection and execution details
Navigate campaign roadblocks and challenges by providing actionable solutions
Prepare reports and analyze ad performance against campaign objectives
Provide campaign optimization recommendations
Track workflow and task completion in the project management platform
Organize timelines, creative concepts, and paid media strategies for campaigns ranging from one-day to one-year flights
Maintain knowledge of ad products, specifications, guidelines, and business rules
Manage asset delivery timelines
Educate sales teams and clients on Influential’s offerings, industry trends, and technologies
Develop and foster strong client relationships
Manage monthly billing reconciliation with finance
Mentor junior team members and share learnings across Account Management

Requirements

What you’ll need

3+ years of experience working in an influencer marketing, digital media, or advertising environment
Strong organizational skills with the ability to handle multiple clients and priorities with discretion
Excellent written and verbal communication skills
Ability to interact professionally with external and internal clients
Comfortable working in a startup environment, creating organization and processes where none may already exist
Knowledge of major social platforms: Instagram, Facebook, Pinterest, TikTok, and YouTube
Up-to-date knowledge of trends and innovations in social media
Bachelor’s degree or equivalent experience
Passion for social media

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Disability coverage
401K
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off
Paid time off
Inclusive benefit programs and policies
Accommodation or assistance with the application or onboarding process