Client Management Specialist

Publicis Groupe

. Drive the overall success of campaigns across beauty, QSR, auto, CPG, finance, gaming, hospitality, and other sectors by collaborating with operations and sales teams .

Posted 11/2/2026full-timeChicago • Illinois • United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in influencer marketing and digital media, with a strong ability to manage campaigns across various sectors while fostering client relationships and optimizing ad performance. Proficient in utilizing project management tools to ensure timely execution and delivery of campaign assets.

Highest-signal resume keywords

Influencer Marketing ExperienceCampaign ManagementClient Relationship ManagementAd Performance AnalysisSocial Media Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign OptimizationAd Performance ReportingProject ManagementCreative Concept OrganizationBilling Reconciliation

Soft Skills

Strong Organizational SkillsExcellent Communication SkillsAbility to Handle Multiple PrioritiesMentoring Junior Team MembersAttention to Detail

Tools & Technologies

Project Management PlatformSocial Media Platforms

Industry Keywords

Digital MediaAdvertisingBeautyQSRCPGFinanceGamingHospitality

Tech Stack

Tools & technologies

Realm

About the role

Key responsibilities & impact

Drive the overall success of campaigns across beauty, QSR, auto, CPG, finance, gaming, hospitality, and other sectors by collaborating with operations and sales teams
Participate in client campaign kick-off calls to outline influencer selection and execution details
Navigate campaign roadblocks and challenges by providing actionable solutions
Prepare reports and analyze ad performance relative to campaign objectives; provide optimization recommendations
Monitor workflow and task completion in the project management platform
Organize timelines, creative concepts, and paid media strategies for campaigns ranging from one day to one year
Maintain in-depth knowledge of ad products, relevant specifications, guidelines, and business rules; manage asset delivery timelines
Educate sales teams and clients on Influential’s core offerings, industry trends, and technologies
Develop and foster strong client relationships through rapport, delivery, and attention to detail
Manage the monthly billing reconciliation process with finance
Mentor junior team members and share learnings across the Account Management discipline

Requirements

What you’ll need

3+ years of experience working in an influencer marketing, digital media, or advertising environment
Strong organizational skills with the ability to handle multiple clients and priorities with discretion
Excellent written and verbal communication skills, including the ability to interact professionally with external and internal clients
Comfortable working in a startup environment, creating organization and processes where none may already exist
Knowledge of all major social platforms: Instagram, Facebook, Pinterest, TikTok, and YouTube
Up-to-date knowledge of the latest trends and innovations in the social realm
Bachelor’s degree or equivalent experience
Passion for all things social media

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Disability coverage
401K
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off
Paid time off
Inclusive benefit programs and policies
Accommodation or assistance with the application or onboarding process