Manager, Client Management

Publicis Groupe

. Partner with director manager on day-to-day client and agency communications for assigned accounts, building trusted relationships .

Posted 11/2/2026full-timeLos Angeles • California • United StatesMid-LevelSenior💰 $75,050 - $102,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client management and campaign execution, with a strong focus on influencer marketing and performance-driven strategies. Proven ability to lead teams, manage multiple priorities, and deliver high-quality outputs that align with client objectives.

Highest-signal resume keywords

Client Service ExperienceInfluencer Marketing KnowledgeCampaign Management ToolsTeam Management SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementCampaign ExecutionPerformance-Driven CampaignsBranded Content UnderstandingData Collection for Reviews

Soft Skills

Excellent CommunicationAttention to DetailResilienceProfessionalismTeam Leadership

Tools & Technologies

Monday.com

Industry Keywords

MediaMarketingInfluencer EcosystemsClient SatisfactionCampaign Delivery

About the role

Key responsibilities & impact

Partner with director manager on day-to-day client and agency communications for assigned accounts, building trusted relationships
Maintain strong knowledge of assigned agencies and clients
Support collection of campaign data and content for client reviews, QBRs, and milestone presentations
Oversee campaign delivery to ensure programs are executed flawlessly, on time, and aligned with client objectives
Oversee Specialists in managing campaign timelines with precision using appropriate tools and resources such as Monday.com
Partner with strategy and analytics, performance media, creator, creative, and other capabilities necessary for each campaign
Implement Influential client management processes, tools, and ways of working
Oversee Specialists in coordinating monthly billing reconciliation
Identify incremental opportunities within existing accounts
Contribute inputs needed for Commercial Operations to support profitability tracking and financial health of assigned accounts
Manage campaign performance with limited creator challenges throughout the process
Support day-to-day management of Specialists in campaign execution
Deliver client satisfaction through high-quality outputs, clear communication, and consistent follow-through
Lead and mentor Client Management junior team members
Attend Client Management Department meetings and cross-functional collaboration forums
Exemplify professional appearance and presence, including on camera in internal and external meetings

Requirements

What you’ll need

5-7 years of experience in client service, account management, or agency roles within media, marketing, or influencer ecosystems
Proven experience supporting management of client accounts
Foundational understanding of influencer marketing, branded content, and performance-driven campaigns
Excellent communication, organizational, and team management skills
Ability to manage multiple priorities with attention to detail, resilience, and professionalism
Experience using campaign management tools such as Monday.com

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Disability coverage
401k
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off
Inclusive benefit programs and policies
Accommodation or assistance with the application or onboarding process