Senior Vice President, Client Management

Publicis Groupe

. Lead a cross-functional team delivering creator branded content for a high-profile retail client .

Posted 11/2/2026full-timeNew York City • New York • United StatesSenior💰 $170,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client management, operational excellence, and team leadership within a digital advertising environment. Proficient in developing processes, training, and maintaining strong client relationships while staying informed on industry trends.

Highest-signal resume keywords

Client ManagementOperational ExcellenceTeam LeadershipDigital Advertising ExperienceSocial Media Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process DevelopmentPerformance TrackingBilling ReconciliationClient Review ManagementTraining Implementation

Soft Skills

Engagement SkillsNegotiation SkillsConflict ResolutionOrganizational SkillsCommunication Skills

Tools & Technologies

Social Media PlatformsAnalytics ToolsProject Management Software

Industry Keywords

Digital AdvertisingInfluencer MarketingBranded ContentStartup EnvironmentPortfolio Profitability

About the role

Key responsibilities & impact

Lead a cross-functional team delivering creator branded content for a high-profile retail client
Create comprehensive processes, operational excellence, and managerial oversight
Collaborate with Influential discipline leads to ensure appropriate staffing across strategy and analytics, performance media, creator, and other capabilities
Partner with the EVP, Client Management lead on portfolio profitability
Ensure team training on Influential ways of working and client management processes
Implement training and development action plans for each team employee
Maintain a client-first mindset and identify challenges, roadblocks, opportunities, and required pivots
Develop and lead client reviews, QBRs, and milestone campaigns
Monitor and track client performance objectives to ensure program goals are met or exceeded
Oversee client outputs and communications to build trust in the portfolio team
Ensure monthly billing reconciliation and communicate with the SVP, Groupe monthly
Stay apprised of industry trends and client verticals

Requirements

What you’ll need

10+ years of experience working in a digital or advertising environment
Excellent engagement and negotiation skills across client management, expectation management, and conflict resolution
Experience and/or aptitude for working in a startup environment
Exceptional organizational skills with the ability to handle multiple clients and priorities with discretion
Excellent written and verbal communication skills, including the ability to interact professionally with external and internal clients
Ability to thrive within a dynamic and evolving environment and generate process and structure as needed
Knowledge of major social platforms including Instagram, Facebook, Pinterest, TikTok, Twitter, and YouTube
Curiosity and drive to stay up to date on trends and innovations in social, influencer, and commerce spaces

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Disability coverage
401K
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off
Paid time off for regular roles
Bonus or incentive compensation eligibility
Inclusive benefit programs and policies
Accommodation or assistance during application or onboarding process