Vice President, Client Management

Publicis Groupe

. Develop and execute strategic vision for assigned clients .

Posted 11/2/2026full-timeNew York City • New York • United StatesLead💰 $170,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client leadership and agency management, with a strong focus on influencer marketing and creator-led content strategies. Proven ability to lead cross-functional teams, manage client communications, and deliver on revenue targets while optimizing campaign performance.

Highest-signal resume keywords

Client LeadershipInfluencer MarketingCross-Functional Team LeadershipStakeholder ManagementRevenue Growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Go-To-Market StrategyCampaign ActivationPerformance-Driven CampaignsMargin GovernanceReporting and Analytics

Soft Skills

Exceptional CommunicationOrganizational SkillsAttention to DetailInterpersonal EffectivenessResilience

Tools & Technologies

Monday.com

Industry Keywords

Creator EconomyMediaMarketingAgency ManagementClient Management

About the role

Key responsibilities & impact

Develop and execute strategic vision for assigned clients
Identify and integrate emerging creator-led marketing opportunities
Define and refine go-to-market strategies with cross-functional leadership
Lead thought leadership initiatives
Serve as primary contact for key client stakeholders
Build trusted, long-term agency partnerships
Lead day-to-day operational teams supporting campaign activations
Manage and resolve client escalations
Own client communications strategy and operating cadence
Plan and deliver executive-level QBRs
Deliver revenue targets and identify portfolio growth opportunities
Collaborate with Operations, Investment, and Finance teams on revenue, profitability, and financially sound engagements
Lead, motivate, and develop the Client Management team
Manage discipline experts across strategy and analytics, performance media, creator, creative, and other capabilities
Ensure adoption of client management processes and tools including Monday.com
Manage margin delivery and weekly, monthly, and quarterly reporting
Own margin governance, scope enforcement, staffing alignment, change-order workflows, and delivery-risk escalation
Recommend staffing mix and resourcing changes
Monitor client performance objectives and optimize initiatives
Oversee quality of outputs, communication, and portfolio performance
Manage executive relationships and ensure no-surprises delivery
Build employee capabilities in client correspondence, executive presence, meeting composure, self-awareness, and interpersonal effectiveness
Attend and contribute to Client Management All-Staff meetings
Stay current on industry trends, creator economy developments, and client verticals

Requirements

What you’ll need

8-10 years of experience in client leadership, agency management, or related roles within media, marketing, or influencer ecosystems
Proven experience leading cross-functional teams and navigating complex holding-company environments
Strong understanding of influencer marketing, creator-led content, and performance-driven campaigns
Exceptional communication, organizational, and stakeholder management skills
Ability to manage multiple clients, priorities, and partners with focus, resilience, and attention to detail
Travel required for client and internal meetings
In-office presence highly recommended at least once per week, distance permitting
Professional appearance and presence, including on camera in all meetings internal and external

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Disability coverage
401k
Paid time off
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off
Bonus or incentive compensation eligibility
Inclusive benefit programs and policies
Travel for client and internal meetings