Business Resource Advisor

Puerto Rico Science, Technology & Research Trust

. Serve as a trusted business consultant and first point of contact for entrepreneurs and small business owners .

Posted 11/7/2026full-timeSan Juan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing personalized advisory services to entrepreneurs, including business planning, access to capital, and growth strategies. Proficient in project management, data analysis, and developing educational materials for diverse audiences.

Highest-signal resume keywords

Bilingual In Spanish And EnglishProject And Process ManagementData Analysis And VisualizationBusiness Planning And AdvisoryExperience In Local Entrepreneurial Ecosystem

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData AnalysisBusiness Finance KnowledgeEducational Material DevelopmentClient Engagement TrackingPerformance Metrics AnalysisCRM System ProficiencyMicrosoft Excel ProficiencyPresentation SkillsNeeds Assessment

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationInterpersonal SkillsCoaching SkillsOrganizational Skills

Tools & Technologies

Microsoft PlannerGantt ChartsSourceLink Pro®CRM SystemsData Visualization Tools

Industry Keywords

Entrepreneurial EcosystemSmall Business NeedsFunding SourcesGovernment IncentivesResource Navigator

About the role

Key responsibilities & impact

Serve as a trusted business consultant and first point of contact for entrepreneurs and small business owners
Respond to hotline, email, and social media inquiries within 24 working hours when possible
Conduct needs assessments and provide personalized advisory and technical assistance from startup through growth and expansion
Deliver individual and group orientations and coaching on business planning, access to capital, and growth strategy
Connect clients with appropriate partners, funding, training, events, and opportunities
Follow up with clients and measure outcomes
Research emerging entrepreneurial needs, trends, tools, resources, funding, training, and business opportunities
Create presentations, webinars, workshops, trainings, blog posts, guides, and templates
Organize website content by growth stage and industry and maintain accurate Resource Navigator and website information
Curate events, openings, calls, solicitations, and opportunities for weekly publications
Recruit and onboard Resource Partners and strengthen existing relationships
Advise partners on improving business-service delivery and document meeting outcomes
Develop and deliver entrepreneurial events and communicate updates to the team and community
Represent Colmena66 at presentations, conferences, exhibitions, industry events, and community events
Document services and referrals in SourceLink Pro® and maintain accurate CRM records
Track client engagement, referrals, counseling hours, event attendance, and other performance metrics
Build and maintain performance dashboards and CRM reports
Conduct follow-up calls and satisfaction surveys
Manage initiatives from ideation to completion using plans, timelines, budgets, Microsoft Planner, and Gantt charts
Present impact results within 14 days of initiative completion and deliver standard operating procedures with impact reports
Improve operating policies and procedures and coordinate with marketing, outreach, and DMC teams
Onboard and support team members

Requirements

What you’ll need

Bachelor's degree in business administration or STEM related field
At least 4 years of experience in an active role in the local entrepreneurial ecosystem
2+ years’ experience managing internal/external projects
Fully bilingual in Spanish and English
Proven experience developing educational material in different formats
Proven experience providing training to different audiences
Strong written and verbal communication skills
Strong presentation skills
Knowledge of small business needs from startup through growth and available network programs
Ability to analyze quantitative and qualitative data
Project and process management experience
Understanding of basic business finance, funding sources, and government incentives in Puerto Rico
Proficiency in Microsoft Excel and other data analysis and visualization tools
Ability to master new software and CRM systems
Willingness to travel across Puerto Rico
Attendance at partner and community events, including some outside regular business hours, is required
Ability to maintain confidentiality and uphold high ethical standards

Benefits

Comp & perks

Equal employment opportunities without regard to protected characteristics
Regular full-time employment contract with probationary period