Patient Registrar

Pullman Regional Hospital

. Provide high-quality customer service to patients, providers, and staff.

Posted 10/27/2026full-timePullman • Washington • United StatesMid-LevelSenior💰 $19 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while efficiently managing patient scheduling, registration, and paperwork in a medical setting. Maintains professionalism and adheres to hospital policies while contributing to quality improvement initiatives.

Highest-signal resume keywords

Customer ServicePatient SchedulingMicrosoft Office ProficiencyVerbal And Written CommunicationTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationInsurance VerificationTyping SkillsIn-Office Collection ActivitiesQuality Improvement Participation

Soft Skills

AdaptabilityTeam CollaborationPositive Work Environment Promotion

Industry Keywords

Medical Setting ExperienceProfessionalism StandardsRegulatory CompetenciesHigh-Reliability Practices

About the role

Key responsibilities & impact

Provide high-quality customer service to patients, providers, and staff.
Schedule appointments and register patients.
Interview incoming patients to obtain demographic information and verify insurance eligibility.
Support clinical staff and providers with patient paperwork and/or patient care as needed.
Promote a positive work environment and contribute to equitable workload division.
Maintain current knowledge of professionalism standards and hospital policy; complete regulatory and departmental competencies.
Complete assigned tasks safely and timely, using appropriate delegation to assist in patient care.
Follow high-reliability practices and report safety concerns.
Participate in quality improvement projects, assigned meetings, and committee assignments.
Perform scheduling, check-in, check-out, and related organizational processes accurately.
Train, demonstrate, or guide others in assigned work.
Maintain a clean and safe work area and departmental space.
Perform in-office collection activities, including collecting co-pays, writing receipts, and balancing end-of-day deposits.

Requirements

What you’ll need

High school diploma or equivalent.
Excellent verbal and written communication skills with colleagues and customers.
Competent in computer skills including Microsoft Office products.
Strong typing skills/speed.
Comfort in answering phones and speaking with customers on the phone.
Ability to manage time, tasks, and resources appropriately.
Ability to learn and adapt to new technology.
Ability to read and write clearly, and understand policies, labels, and written instructions.
Experience in a medical setting is a plus.

Benefits

Comp & perks

Medical/Vision, Dental, Health Savings Account, and Paid Leave Time
Employer Paid Life Insurance and Long-Term Disability
Retirement with Employer Matching Contributions
Voluntary Benefits that include: Life Insurance, Critical Illness, Accident Insurance, and Short-Term Disability
Services Discount and EAP Resources