Client Services Manager

Pulse Advertising

. Act as the primary client contact and single point of accountability .

Posted 10/21/2026contractNew York City • New York • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client services, with a strong focus on campaign delivery, client relationship management, and strategic insights across social platforms. Proficient in negotiation and communication, ensuring successful influencer campaigns and brand social activities.

Highest-signal resume keywords

Account ManagementClient Relationship ManagementCampaign DeliveryNegotiation SkillsSocial Media Fluency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account Health TrackingCampaign StrategyInfluencer Campaign ManagementBudget ManagementData Analysis

Soft Skills

Confident CommunicationStakeholder Relationship ManagementDecision MakingAdaptabilityTeam Collaboration

Tools & Technologies

AI Tools for ResearchReporting SoftwareSocial Media PlatformsContent Management Systems

Industry Keywords

Creator CultureSocial Media Agency ExperiencePaid SocialCommunity Management

About the role

Key responsibilities & impact

Act as the primary client contact and single point of accountability
Run status calls and QBRs
Align Strategy, Creator, Production, and Paid teams on deliveries
Own account health, track scope, identify over- or under-servicing, and find account-growth opportunities
Steer influencer campaigns from briefing and creator strategy through negotiation, approvals, and go-live
Ensure campaigns are delivered on time and on budget
Oversee brand social activity, including content, community management, events, and photo/video shoots
Translate campaign and paid social results into insights and recommendations
Present clear, client-ready recommendations to drive decisions

Requirements

What you’ll need

3 to 5 years of experience in account management or client services
Ideally agency-side experience in social or media
Experience owning client relationships and campaigns
Fluency across all major social platforms, including paid social
Knowledge of creator culture and trends
Strong negotiation skills
Confident communication and senior stakeholder relationship management
Daily use of AI for research, drafting, reporting, and analysis
Ability to thrive in a small, agile team and work calmly with ambiguity
Ability to make confident independent decisions
Located in New York

Benefits

Comp & perks

Flexible remote setup
Möglichkeit, von Paris, London, Hamburg oder Berlin aus zu arbeiten
Global team collaboration, learning, and celebration opportunities