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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client accounts and delivering tailored market research solutions, with a strong focus on qualitative methodologies and effective communication. Proven ability to meet KPIs and revenue targets while fostering client relationships and coordinating internal teams.
Highest-signal resume keywords
Market Research ExperienceQualitative MethodologiesSalesforce ProficiencyProposal Writing SkillsStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Qualitative ResearchProposal WritingCosting FrameworksAccount DevelopmentKPI Achievement
Soft Skills
Communication SkillsPresentation SkillsNegotiation SkillsClient Relationship ManagementTeam Coordination
Tools & Technologies
SalesforcePureprofile Operating SystemsAI Tools
Industry Keywords
Market Research IndustryQualitative RecruitmentDigital Qualitative PlatformsClient Account ManagementBusiness Development
About the role
Key responsibilities & impact- Manage a portfolio of existing client accounts
- Build and maintain strong client relationships and understand client needs and objectives
- Provide tailored market research quotes
- Scope and assist with writing qualitative recruitment proposals across in-depth interviews, focus groups, ethnography, online communities, digital qualitative platforms, and hybrid qualitative-quantitative research
- Address client inquiries and resolve issues throughout the project lifecycle
- Review and mark up recruitment screeners to ensure project objectives are met
- Write recruitment briefs and capture project details in Salesforce
- Enter incoming projects into Pureprofile operating systems
- Provide clear project briefings to Operations for delivery on time, to specifications, and within budget
- Coordinate between clients and internal Operations, Finance, and Panel teams
- Sell Pureprofile products and services and identify upselling opportunities
- Maintain accurate pipeline, forecast, and account information in Salesforce
- Report personal performance to the Head of Qualitative Sales
- Identify and action inbound and cold business development prospects
- Meet individual KPIs and monthly revenue targets
- Liaise with internal stakeholders to communicate project and client information
- Conduct client meetings and presentations
- Attend industry events when required
- Innovate and improve internal systems and processes
- Keep up to date with industry changes
- Help train new staff when needed
- Provide feedback on new products or tool upgrades
- Assist with costing and feasibility tasks
- Participate in self-development and training
Requirements
What you’ll need- 3+ years’ experience working in the market research industry
- Hands-on understanding of contemporary qualitative methodologies, including traditional and digital methods
- Understanding of costing frameworks for qualitative recruitment
- Confidence using AI tools in day-to-day work
- Curiosity about new ways AI tools can help deliver for clients
- Excellent proposal writing, negotiation, and account development skills
- Excellent communication, presentation, and stakeholder management skills
- Established personal network across agency, consultancy, and end-client research buyers highly regarded
- Ability to meet individual KPIs and monthly revenue targets
- Experience with Salesforce and related operating systems
- Ability to attend industry events where required
Benefits
Comp & perks- Permanent full-time employment
- Equal opportunity employer
- Inclusive workplace welcoming all races, religions, and genders
- Zero-tolerance policy for workplace bullying, discrimination, and harassment
- Self-development and training opportunities
- Opportunity to work in a growing, global organisation
- Dynamic culture with opportunities to thrive, grow, and be creative