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Property Manager
Purplebricks. Manage a portfolio of 150–200 tenancies as the primary contact for landlords and tenants.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full tenancy lifecycle, including compliance, property inspections, and maintenance coordination. Proficient in residential lettings legislation and property safety requirements, with strong organizational and communication skills.
Highest-signal resume keywords
Residential Property Management ExperienceKnowledge Of Residential Lettings LegislationProperty Compliance And Safety ManagementCRM System ProficiencyARLA Propertymark Qualification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Tenancy Lifecycle ManagementProperty Inspections CoordinationRent Review ManagementMaintenance Issue ResolutionCompliance MonitoringRent Arrears ManagementDeposit NegotiationTenancy Change ManagementSafety Certificate MonitoringPortfolio Management
Soft Skills
Confident CommunicationOrganizational SkillsProblem-Solving MindsetCustomer-First ApproachAdaptability
Tools & Technologies
CRM SystemsMicrosoft Office
Certifications & Qualifications
ARLA Propertymark Qualification
Industry Keywords
Selective LicensingAdditional LicensingHMO LicensingResidential LettingsProperty Compliance
About the role
Key responsibilities & impact- Manage a portfolio of 150–200 tenancies as the primary contact for landlords and tenants.
- Manage the full tenancy lifecycle, including onboarding, compliance, rent reviews, tenancy changes and tenancy exits.
- Monitor rental values and carry out annual rent reviews, obtaining landlord instructions and serving appropriate notices where an increase is agreed.
- Arrange periodic property inspections, review reports and follow up on maintenance, compliance or tenancy-management concerns.
- Monitor and renew property safety certificates, including gas safety records, electrical installation reports and energy performance certificates.
- Ensure properties meet applicable selective, additional and HMO licensing requirements, supporting landlords with applications and renewals.
- Take end-to-end ownership of maintenance issues from initial report through completion.
- Identify and escalate urgent repairs, safety concerns and potential compliance risks.
- Manage rent arrears, agree repayment arrangements and issue notices where required.
- Manage tenancy changes, including changes of tenant, permitted occupiers and other agreed variations.
- Coordinate tenancy exits, including notice requirements, check-outs, deposit negotiations and follow-up action.
- Maintain accurate property, tenancy, maintenance and communication records using the CRM system.
Requirements
What you’ll need- A minimum of two years’ experience in a residential property management role.
- A good working knowledge of residential lettings legislation, property compliance and safety requirements.
- Experience coordinating property maintenance, inspections, contractors and compliance renewals.
- A confident communicator who can build trust with landlords, tenants and contractors.
- Strong organisational skills, comfortable managing a large, busy portfolio.
- A problem-solver with a proactive, customer-first mindset.
- Tech-savvy and comfortable using CRM systems and Microsoft Office.
- Resilient, adaptable and able to thrive in a fast-paced environment.
- An ARLA Propertymark qualification is desirable.
- Experience supporting landlords with selective, additional or HMO licensing is desirable.
- Experience negotiating deposit returns at the end of a tenancy is desirable.
Benefits
Comp & perks- 25 Days Holiday + Bank Holidays
- Life Assurance
- Enhanced Family leave
- Birthday Off
- Career Development