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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client service focus and exceptional organizational skills while managing multiple responsibilities in a fast-paced environment. Proficient in Microsoft 365 and AI-powered tools, with a commitment to professionalism and integrity.
Highest-signal resume keywords
Client Service FocusMicrosoft 365 ProficiencyFluency in FrenchProblem-Solving SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ActivitiesExpense ReportingDocument ManagementTravel CoordinationEvent Scheduling
Soft Skills
ProfessionalismDiscretionIntegrityTeam CollaborationExcellent Communication
Tools & Technologies
Microsoft CopilotChatPwC
Industry Keywords
Professional ServicesConfidential Material HandlingFast-Paced EnvironmentPartnership ExperienceStakeholder Support
About the role
Key responsibilities & impact- Proactively manage email, calendars, and event scheduling
- Coordinate and book travel
- Prepare expense reports and code vendor invoices
- Perform Salesforce activities
- Provide general research and document management support
- Function as backup for other team members and contribute to teaming activities
- Support adoption of changes to firm technology, policies, and procedures
- Develop professional, digital, and technical acumen
- Assist with firm initiatives, business projects, and general administrative duties
- Provide support during core business hours aligned to a regional time zone, with required flexibility
- Support day-to-day business activities of stakeholders in a fast-paced, multitasking environment
- Handle confidential and time-sensitive material
- Report to the Admin Services Manager
- Help maintain continuity and standards of excellence following a team member's departure
- Support PwC Canada's public and private clients in building trust and delivering sustained outcomes as part of diverse teams
Requirements
What you’ll need- Strong client service focus and commitment to exceptional service delivery
- Professionalism, discretion, integrity, and tact
- Ability to work independently and in a team environment
- Excellent judgment and strong problem-solving skills
- Exceptional organizational skills and ability to prioritize multiple responsibilities
- Excellent oral and written communication, spelling, editing, proofreading, punctuation, and grammar skills
- Ability to leverage AI-powered tools such as Microsoft Copilot and ChatPwC
- Intermediate proficiency in Microsoft 365 (M365)
- Confidence working in a highly technical and changing environment
- Experience in customer service, administration, or a related role
- Previous experience in a partnership or professional services firm is an asset
- Fluency in French required for Quebec-based opportunities; outside Quebec, French fluency is an asset
- No work visa sponsorship available
Benefits
Comp & perks- Variable incentive pay programs for eligible employees
- Comprehensive total rewards package
- Inclusive benefits
- Flexibility programs
- Accommodation throughout the application, interview, and employment process
