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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates senior leadership in creative and visual design, with a strong focus on delivering high-quality, on-brand work while managing substantial budgets and leading multidisciplinary teams. Capable of driving organisational change and continuous improvement through modern design tools and workflow technology.
Highest-signal resume keywords
Senior Leadership ExperienceCreative DirectionBudget ManagementStakeholder InfluenceOrganisational Change Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Creative DirectionHigh-Quality Proposal DesignCapacity PlanningDemand ManagementForecastingUtilisation ManagementCost RecoverySupplier ManagementProgramme ManagementDecision Making
Soft Skills
CoachingEmpowermentRelationship BuildingJudgementCommunication
Tools & Technologies
Workflow TechnologyAutomationGenAIModern Design Tools
Industry Keywords
Creative ServicesVisual DesignBrand ManagementIntegrated ProductionHigh-Profile Programmes
About the role
Key responsibilities & impact- Set and communicate the strategy, service proposition and priorities for Creative and Visual Design
- Own creative quality and the integrity of the PwC brand across the service
- Lead the end-to-end blended service across UK, offshore and agency teams
- Manage demand triage, capacity planning, workflow, service levels and escalation
- Maintain accountability for priority sales and high-value proposal design
- Lead major, confidential and high-profile creative programmes
- Provide governance, judgement and decisions across multiple senior stakeholders
- Build trusted relationships across the firm and globally
- Own the service budget and cost-recovery model
- Manage forecasting, scenario planning, utilisation, charging, agency spend, supplier value and management information
- Drive continuous improvement through workflow technology, automation, GenAI and modern design tools
- Lead, coach and empower Senior Managers and Managers
- Build succession, capability, accountability, psychological safety and a strong talent pipeline
- Lead organisational change across structures, roles, skills, career paths, locations and ways of working
Requirements
What you’ll need- Senior leadership experience within a large-scale creative, design, brand or integrated production service
- Strong record of setting creative direction and delivering high-quality, on-brand work across varied channels and audiences
- Experience leading managers and multidisciplinary teams across onshore, offshore and external supplier models
- Leader-of-leaders approach focused on delegation, coaching, empowerment and talent development
- Commercial accountability for substantial budgets, forecasting, utilisation, cost recovery, supplier spend and value measurement
- Experience managing high-volume services, demand and capacity
- Experience leading complex, high-profile or confidential programmes involving senior and global stakeholders
- Strong judgement and ability to make balanced decisions in ambiguous and high-pressure situations
- Ability to influence senior stakeholders, reconcile competing priorities and act as a trusted adviser on creative, brand and service matters
- Excellent written and verbal communication skills
- Experience leading organisational and operational change while maintaining service continuity, quality and colleague engagement
- Strong understanding of workflow technology, automation, GenAI and modern design tools, including governance, licensing and quality considerations for responsible adoption
- Must be available for work visa sponsorship: No
Benefits
Comp & perks- Empowered flexibility and a working week split between office, home and client site
- Private medical cover
- 24/7 access to a qualified virtual GP
- Six volunteering days a year