Director, Oracle CX Billing

PwC

. Lead Oracle CX billing transformation efforts across lead-to-revenue processes .

Posted 10/7/2026full-timeBangalore • IndiaLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Oracle CX transformation, including billing and revenue management, while effectively managing client relationships and cross-functional teams. Proficient in developing implementation roadmaps and leveraging AI-enabled tooling for innovative solutions.

Highest-signal resume keywords

Oracle CX Cloud LeadershipLarge-Scale Oracle CX TransformationCRM Architecture and IntegrationsOracle Cloud Certification in Lead-to-RevenueExtensive Experience with Oracle CX Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Oracle Revenue ManagementOracle CC&BOracle CPQ CloudZuora BillingOICAPIsSOACustomer Data PlatformsLead Lifecycle ManagementOmnichannel Experiences

Soft Skills

Client Relationship ManagementCoaching and MentoringCommunication Skills

Tools & Technologies

AI-Enabled ToolingDigital Automation

Certifications & Qualifications

Oracle Cloud Certification in Lead-to-Revenue

Industry Keywords

CRMCX TechnologyBilling TransformationRevenue Recognition WorkflowsSubscription Management

Tech Stack

Tools & technologies

CloudOracle

About the role

Key responsibilities & impact

Lead Oracle CX billing transformation efforts across lead-to-revenue processes
Translate client objectives into implementation roadmaps and delivery plans
Direct discovery sessions for billing, revenue management, collections, and customer experience requirements
Oversee configuration strategies for Oracle Revenue Management and Billing, Oracle CC&B, Oracle CPQ Cloud, and Zuora Billing
Shape solution design for customer cloud services, subscription management, incentive compensation, and revenue recognition workflows
Manage executive client relationships and discussions on scope, risks, issues, and delivery milestones
Coordinate cross-functional teams integrating billing platforms, customer data management, and downstream finance processes
Develop business development opportunities through proposals, solution positioning, and account growth discussions
Coach delivery teams on technical approach, quality review, and issue resolution
Validate implementations against client operating models, technical standards, and independence requirements
Advance thought leadership through AI-enabled tooling, digital automation, and new solution patterns

Requirements

What you’ll need

Bachelor’s degree in Business, Technology, Computer Science, or related domain
10–15+ years of experience in CRM/CX technology, with significant Oracle CX Cloud leadership experience
Proven experience delivering large-scale, multi-region Oracle CX transformation programs
At least a Bachelor's degree
At least 10 years of experience
Oral and written proficiency in English required
Extensive experience across Oracle CX suite including Sales Cloud, Service Cloud, Eloqua, CPQ, Commerce, and Subscription Management
Strong knowledge of CRM architecture, integrations, and customer engagement ecosystems
Expertise in OIC, APIs, SOA, customer data platforms, lead lifecycle management, and omnichannel experiences
Oracle Cloud certification in Lead-to-Revenue or related Oracle Customer Experience (CX) Revenue Cloud applications is preferred/required as one of the listed alternatives
MBA preferred
Preference for at least one of the listed fields of study: Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems, Computer and Information Science

Benefits

Comp & perks

Hands-on learning opportunities
Cutting-edge tools
Inclusive culture
Mentoring and coaching opportunities
Professional growth and skills development