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PwC

Director, Oracle CX Billing

PwC

. Lead client-facing consulting efforts focused on Oracle lead-to-revenue solutions .

Posted 10/9/2026full-timeBangalore • IndiaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading Oracle CX implementations and managing client-facing consulting efforts, with a strong focus on revenue operations, billing solutions, and strategic direction. Proficient in developing roadmaps for customer data management and optimizing customer journeys through advanced analytics and automation.

Highest-signal resume keywords
Oracle CX Billing Delivery ExperienceOracle Cloud Certification in Lead-to-RevenueExperience Leading Client Conversations on Revenue OperationsKnowledge of Oracle CX Cloud Suite and MiddlewareAbility to Develop Executive Presentations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Lead-to-Revenue SolutionsRevenue OperationsBilling SolutionsCustomer Data ManagementOracle Revenue Management and BillingOracle CC&BCPQ CloudZuora BillingOracle Analytics CloudREST APIs
Soft Skills
Mentoring Future LeadersStakeholder CommunicationCoaching Team MembersIssue ResolutionBalancing Multiple Pursuits
Tools & Technologies
Oracle CX Cloud SuiteOICMiddlewareCX ReportingOTBIBI Publisher
Certifications & Qualifications
Oracle Cloud Certification in Lead-to-Revenue
Industry Keywords
Order-to-CashSubscription BillingCollections ManagementAccounts ReceivableCustomer Experience Tools

Tech Stack

Tools & technologies
CloudOracle

About the role

Key responsibilities & impact
  • Lead client-facing consulting efforts focused on Oracle lead-to-revenue solutions
  • Set strategic direction, drive business growth, and guide multiple workstreams
  • Shape executive relationships, mentor future leaders, and translate vision into practical actions
  • Lead Oracle CX billing and lead-to-revenue solution design, translating business needs into functional requirements and deployment plans
  • Direct configuration and integration of Oracle Revenue Management and Billing, Oracle CC&B, CPQ Cloud, RMCS, Zuora Billing, and related customer experience tools
  • Oversee project delivery across multiple workstreams, including scope, timelines, dependencies, and issue resolution
  • Guide client conversations on revenue operations, order-to-cash, subscription billing, collections management, and accounts receivable
  • Develop roadmaps for customer data management, sales automation, service center workflows, and revenue lifecycle improvements
  • Lead business development activities and shape Oracle CX solution offerings and market positioning
  • Coach teams on implementation methods, process redesign, and solution validation
  • Define enterprise-wide Oracle CX strategy and multi-year roadmaps
  • Serve as platform owner for the Oracle CX Cloud suite and oversee architecture, design standards, data flows, and integrations
  • Lead Oracle CX implementations, migrations, and enhancement programs
  • Manage internal delivery teams, system integrators, and vendors
  • Oversee governance, budgets, timelines, risks, quality, testing, deployment, and change management
  • Optimize customer journeys through automation, personalization, AI/ML, and omnichannel engagement
  • Drive CX analytics strategy, customer insights, segmentation, dashboards, and KPI frameworks
  • Lead and mentor CX architects, consultants, administrators, developers, and business analysts
  • Manage stakeholder communications, training, adoption, escalations, security, compliance, and risk mitigation

Requirements

What you’ll need
  • At least a Bachelor's degree
  • At least 17+ years of experience
  • Oral and written proficiency in English required
  • Preference for study in Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems, or Computer and Information Science
  • Oracle Cloud certification in Lead-to-Revenue or related Oracle Customer Experience (CX) Revenue Cloud applications
  • Oracle CX Billing or Revenue Cloud delivery experience
  • Experience leading client conversations across billing, revenue, and collections topics
  • Ability to translate market needs into Oracle solution strategies
  • Experience developing executive presentations and thought leadership materials
  • Ability to balance multiple pursuits while coaching team members
  • Knowledge of Oracle CX Cloud suite, OIC, REST APIs, middleware, Oracle Analytics Cloud, CX Reporting, OTBI, and BI Publisher
  • Experience with customer data governance, quality, compliance, security, regulatory, audit, access controls, and data privacy
  • English language proficiency

Benefits

Comp & perks
  • Hands-on learning opportunities
  • Access to cutting-edge tools
  • Inclusive culture
  • Coaching and mentoring opportunities
  • AI-enabled and digital tooling adoption to improve delivery efficiency and client outcomes