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GRC/IRM ServiceNow Technology Implementation Solutions – Manager
PwC. Lead ServiceNow implementation workstreams for governance, risk, and compliance solutions across cyber, data, and technology risk functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading ServiceNow GRC implementations, managing compliance and risk management activities, and translating regulatory requirements into effective technology solutions. Strong ability to mentor teams and develop stakeholder relationships to enhance process improvements.
Highest-signal resume keywords
ServiceNow GRC ImplementationGovernance, Risk, And Compliance KnowledgeTechnology Workstream LeadershipCompliance Platform Design And DeploymentStakeholder Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow GRCRisk ManagementCompliance StandardsRegulatory ReportingPlatform ConfigurationProcess FlowsIssue ResolutionProject MilestonesTechnology ImplementationBudgeting
Soft Skills
Team MentoringClient Relationship DevelopmentCommunicationCoachingCollaboration
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
GovernanceRiskComplianceCyber RiskData RiskTechnology RiskGRC FrameworksClient Delivery ActivitiesRegulatory RequirementsProcess Improvement
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Lead ServiceNow implementation workstreams for governance, risk, and compliance solutions across cyber, data, and technology risk functions
- Manage client delivery activities for compliance, controls, reporting, and risk management capabilities within GRC platforms
- Coordinate design sessions to translate regulatory, control, and operational needs into platform configurations and process flows
- Guide teams through planning, execution, testing, and deployment of technology-enabled compliance solutions
- Review solution designs, deliverables, and project milestones for alignment with client requirements and program timelines
- Coach team members on functional technologies, implementation methods, and issue resolution across multiple workstreams
- Develop relationships with client stakeholders to gather requirements, discuss risks, and identify process improvement opportunities
- Apply GRC frameworks, compliance standards, and regulatory reporting knowledge to technology implementations
Requirements
What you’ll need- At least a Bachelor's degree
- At least 5 years of experience
- ServiceNow GRC or IRM implementation experience in client environments
- Experience leading technology workstreams across planning, budgeting, execution, and delivery
- Experience mentoring teams through compliance platform design, configuration, and deployment
- Knowledge of governance, risk, and compliance applied to system solutions
- Experience coordinating across clients, stakeholders, and technical teams during issue resolution
- Ability to translate regulatory requirements into scalable ServiceNow workflows
- Up to 60% travel
- Must not require, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth in PwC's policy
Benefits
Comp & perks- Annual discretionary bonus
- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- Holiday pay
- Vacation
- Personal and family sick leave