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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Phenom CRM and Talent Acquisition technologies, with a focus on managing technical roadmaps, enhancing platform functionality, and optimizing candidate experiences through effective collaboration and continuous improvement.
Highest-signal resume keywords
Phenom CRM ExpertiseTechnical Roadmap ManagementCRM Job MappingIntegration and XML Feed ConfigurationStakeholder Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical LeadSubject Matter ExpertContinuous ImprovementAutomationDigital TrackingTechnical Performance ManagementFunctionality DesignCandidate Experience OptimizationBest-Practice GuidanceEvent Functionality Support
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
Phenom CRMTalent Acquisition Technologies
Industry Keywords
Employer BrandRecruitment Marketing StrategyTechnical SupportAnalyticsPrivacy
About the role
Key responsibilities & impact- Act as technical lead and subject matter expert for Phenom CRM and associated Talent Acquisition technologies
- Work with Talent Acquisition, Employer Brand and other stakeholders to deliver new functionality and enhancements
- Own and maintain the technical roadmap for Phenom CRM capabilities, including chatbot, candidate websites, widgets, email templates and internal experiences
- Oversee branding and experience changes across the CRM in response to Employer Brand requirements
- Monitor, escalate and resolve CRM technical issues with Phenom technical support, AMS delivery teams and internal stakeholders
- Drive continuous improvement and automation
- Translate technical risks for senior stakeholders
- Help teams use recruitment technology effectively to deliver a high-quality candidate experience
Requirements
What you’ll need- Technical lead and subject matter expert for Phenom CRM and associated Talent Acquisition technologies
- Experience overseeing CRM job mapping, XML feed configurations, integrations and associated technical controls
- Experience managing the functionality, design, technical performance, roadmap and continuous enhancement of external and internal job websites
- Experience supporting recruitment teams and other Phenom stakeholders with best-practice guidance and training to optimise platform functionality and candidate experience, including events functionality
- Experience acting as the Phenom CRM subject matter expert supporting annual recruitment marketing strategy
- Ability to collaborate with Talent Acquisition, Employer Brand, Integrated Services, Privacy, Data, AMS delivery teams and technology vendors
- Ability to manage technical roadmaps, enhancements, technical issues, automation, analytics and digital tracking
- No work visa sponsorship available
- Available for up to 60% travel
Benefits
Comp & perks- Empowered flexibility
- Working week split between office, home and client site
- Private medical cover
- 24/7 access to a qualified virtual GP
- Six volunteering days a year