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PwC

Platform Support Operations Manager

PwC

. Lead the design and implementation of secure IT systems supporting business operations and minimizing downtime .

Posted 9/24/2026full-timeUnited StatesMid-LevelSenior💰 $73,500 - $212,280 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading the design and implementation of secure IT systems, managing cloud infrastructure, and optimizing software delivery processes. Proven ability to mentor teams, manage client accounts, and implement security operations effectively.

Highest-signal resume keywords
AWS CloudFormationAzure DevOps ServerJenkinsGitHubPalo Alto Networks

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cloud Infrastructure ManagementInfrastructure as a Service (IaaS)Continuous IntegrationContinuous DeploymentSystem AnalysisProject ExecutionSecurity Incident ManagementSoftware DeliveryPerformance OptimizationTeam Leadership
Soft Skills
MentoringConflict ResolutionCollaborationStrategic PlanningCoaching
Tools & Technologies
AWSAzureGoogle Cloud PlatformGitLabCrowdStrike
Industry Keywords
AnalyticsData ScienceArtificial IntelligenceRoboticsBusiness AdministrationComputer ScienceInformation SystemsEconomicsEngineeringMathematics

Tech Stack

Tools & technologies
AWSAzureCloudGoogle Cloud PlatformJenkins

About the role

Key responsibilities & impact
  • Lead the design and implementation of secure IT systems supporting business operations and minimizing downtime
  • Manage integration of development, operations, and security practices for secure and efficient software delivery
  • Oversee deployment and management of cloud infrastructure using AWS CloudFormation and Azure DevOps Server
  • Coordinate continuous integration and deployment processes
  • Analyze system interactions and optimize performance
  • Mentor team members and improve performance against client expectations
  • Collaborate with leadership on quality, timelines, and project deliverables
  • Resolve client and team conflicts or issues, escalating when necessary
  • Implement security infrastructure and manage security incidents
  • Encourage innovation and technology adoption to enhance service delivery and team development
  • Lead teams and manage client accounts through strategic planning, mentoring, coaching, and performance management
  • Identify opportunities contributing to the success of the Firm

Requirements

What you’ll need
  • At least a Bachelor's degree
  • At least 5 years of experience
  • Preference for study in Analytics/Data Science, Artificial Intelligence/Robotics, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, or Mathematics/Statistics
  • Proficiency in AWS, Azure, or Google Cloud Platform
  • Experience with Jenkins, GitHub, and GitLab for DevOps processes
  • Experience implementing Infrastructure as a Service (IaaS) solutions
  • Experience managing security operations with Palo Alto Networks and CrowdStrike
  • Knowledge of continuous integration and deployment methodologies
  • Experience leading teams in complex system analysis and project execution
  • Ability to travel up to 20%
  • Must not require, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth in PwC policy

Benefits

Comp & perks
  • Annual discretionary bonus
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Holiday pay
  • Vacation
  • Personal and family sick leave