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PwC

Senior Manager – GRC/IRM ServiceNow Technology Implementation Solutions

PwC

. Lead client support work focused on technology implementation for governance, risk, and compliance solutions .

Posted 11/11/2026full-timeUnited StatesSenior💰 $124,000 - $280,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading ServiceNow GRC and IRM implementations, advising clients on governance, risk, and compliance technology design, and translating compliance needs into effective platform solutions. Proven ability to manage complex project teams, apply compliance frameworks, and foster team collaboration to achieve successful delivery outcomes.

Highest-signal resume keywords
ServiceNow GRC ImplementationGovernance, Risk, And Compliance SolutionsProject Team LeadershipClient Advisory On Compliance TechnologyCompliance Frameworks And Risk Governance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
ServiceNow GRCRisk ManagementCompliance ManagementProcess DesignControl AssessmentTechnology ImplementationStakeholder CommunicationProject ManagementSystems ThinkingPlatform Configuration
Soft Skills
CoachingProblem SolvingTeam CollaborationStakeholder EngagementClear Communication
Industry Keywords
GovernanceRiskComplianceCyber RiskData RiskTechnology RiskRegulatory WorkflowsControls TestingBusiness ContinuitySecurity Operations

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Lead client support work focused on technology implementation for governance, risk, and compliance solutions
  • Lead ServiceNow implementation workstreams for governance, risk, and compliance solutions across cyber, data, and technology risk use cases
  • Advise clients on platform design, process alignment, and deployment approaches for compliance management, controls testing, risk reporting, and regulatory workflows
  • Translate business requirements into technology-enabled solutions across ServiceNow modules for GRC, IT operations, business continuity, and security operations
  • Direct project teams through complex delivery efforts, balancing scope, timeline, dependencies, and stakeholder expectations
  • Coordinate solution architecture, configuration decisions, and process design
  • Apply compliance frameworks, risk governance, and control assessment methods to shape implementation strategies
  • Validate client outcomes, incorporate feedback into delivery plans, and present recommendations
  • Coach team members, remove delivery barriers, and foster a productive engagement-team environment
  • Guide design, implementation, and deployment activities for GRC technology solutions across ServiceNow and other platforms used for cyber, data, and technology risk programs

Requirements

What you’ll need
  • At least a Bachelor's degree
  • At least 7 years of experience
  • ServiceNow GRC and IRM implementation experience for risk programs
  • Advising clients on governance, risk, and compliance technology design
  • Translating compliance needs into platform configuration and deployment plans
  • Leading complex project teams through ambiguous delivery challenges
  • Crafting clear messages for stakeholders across multiple levels
  • Applying systems thinking to identify process gaps and opportunities
  • Coaching teams, resolving issues, and guiding technical standards
  • Ability to travel up to 60%
  • Must not require, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth in PwC's policy

Benefits

Comp & perks
  • Annual discretionary bonus
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k
  • Holiday pay
  • Vacation
  • Personal and family sick leave