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PwC

Senior Manager, HR Managed Services

PwC

. Lead client-facing workforce consulting efforts focused on human resources, talent management, and organizational development .

Posted 10/26/2026full-timeUnited StatesSenior💰 $124,000 - $280,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading workforce consulting efforts, focusing on HR strategy, talent management, and organizational development. Proficient in utilizing HR technology and analytics to enhance service delivery and operational efficiency while guiding cross-functional teams through complex transformations.

Highest-signal resume keywords
HR Managed ServicesWorkforce AnalyticsSystems ThinkingTalent ManagementOrganizational Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Payroll AdministrationProcess ImprovementClient-Facing CommunicationService DeliveryPerformance Coaching
Soft Skills
Team LeadershipProblem SolvingStakeholder EngagementAdaptabilityCoaching
Tools & Technologies
HR TechnologyDigital ToolingWorkforce Data
Industry Keywords
Human ResourcesTalent ManagementOrganizational DesignEmployee ExperienceTransformation Initiatives

About the role

Key responsibilities & impact
  • Lead client-facing workforce consulting efforts focused on human resources, talent management, and organizational development
  • Lead large projects and guide teams and stakeholders through delivery
  • Oversee end-to-end organization and talent transformation initiatives
  • Lead HR Managed Services engagements across payroll, benefits administration, HR operations, and workforce analytics
  • Advise clients on HR strategy, organizational design, talent management, and employee experience improvements
  • Direct large cross-functional teams through complex service delivery, transformation activities, and issue resolution
  • Diagnose workforce and process challenges and develop practical solutions using systems thinking
  • Translate client needs into service plans, operating models, and process redesign efforts
  • Use HR technology, digital tooling, and workforce data to improve service delivery and operational efficiency
  • Coach team members, shape performance expectations, and support development
  • Validate service outcomes, gather client feedback, and adjust delivery approaches

Requirements

What you’ll need
  • At least a Bachelor's degree
  • At least 7 years of experience
  • HR managed services background supporting payroll and administration
  • Experience validating workforce analytics and process improvement opportunities
  • Experience crafting clear messages for client-facing HR discussions
  • Ability to apply systems thinking across complex HR operations
  • Experience coaching teams through ambiguity and difficult decisions
  • HR technology and managed services knowledge
  • Up to 60% travel
  • Must not require, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth in PwC's policy

Benefits

Comp & perks
  • Annual discretionary bonus
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k
  • Holiday pay
  • Vacation
  • Personal and family sick leave