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PwC

Senior Manager – Operational Resilience

PwC

. Lead complex resilience engagements from initial challenge through practical implementation and measurable improvement .

Posted 11/10/2026full-timeLondon • United KingdomSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading operational resilience engagements within financial services, focusing on strategic direction, maturity assessments, and technology-enabled transformation. Proven ability to build senior stakeholder relationships and deliver high-quality outcomes in complex consulting environments.

Highest-signal resume keywords
Operational Resilience ExperienceFinancial Services ExpertiseMaturity Assessment DesignCrisis Management KnowledgeTechnology-Enabled Transformation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Resilience Solutions DesignRemediation Programme DeliveryScenario TestingBusiness Continuity PlanningStakeholder Relationship Management
Soft Skills
LeadershipCoachingStrategic Direction
Tools & Technologies
AI for Resilience Outcomes
Industry Keywords
Operational Resilience RegulationMinimum Viable CompanyGlobal Resilience Regulation

About the role

Key responsibilities & impact
  • Lead complex resilience engagements from initial challenge through practical implementation and measurable improvement
  • Provide strategic direction, subject matter expertise and accountability for high-quality delivery
  • Design and deliver resilience solutions, including maturity assessments, strategies, operating models, remediation programmes, scenario testing and technology-enabled transformation
  • Help clients strengthen business continuity, crisis management, Minimum Viable Company and integrated resilience capabilities
  • Lead clients and teams, developing trusted senior relationships and coaching teams
  • Shape propositions, identify new opportunities and contribute to business growth

Requirements

What you’ll need
  • Significant Operational Resilience experience within Financial Services
  • Previous consulting experience preferred, ideally within Financial Services, with experience working across multiple clients and complex engagements
  • Understanding of Operational Resilience regulation and how firms translate expectations into sustainable resilience capabilities
  • Experience assessing maturity and designing and delivering resilience improvement or remediation programmes
  • Ability to lead complex engagements, programmes and senior stakeholder relationships, taking accountability for delivery quality and outcomes
  • Understanding of how technology and AI can enable better resilience outcomes
  • Broader experience across business continuity, crisis management, Minimum Viable Company or global resilience regulation would be valuable
  • Available for work visa sponsorship: No

Benefits

Comp & perks
  • Empowered flexibility and a working week split between office, home and client site
  • Private medical cover
  • 24/7 access to a qualified virtual GP
  • Six volunteering days a year